Source Job

• Act as a trusted advisor to health plan clients, driving adoption and value realization of Collective Medical's technology.
• Develop strategic account plans and foster collaboration between clients to share best practices and success stories.
• Identify performance improvement opportunities and coordinate cross-functional teams to support revenue expansion and churn reduction.

PointClickCare is a health tech company that helps providers deliver exceptional care through a platform with the largest long-term and post-acute care dataset. The company is founder-led and privately held, with over 30,000 provider organizations and a culture recognized as one of Canada's Most Admired Corporate Cultures.

• Build and maintain client relationships, serving as the primary point of contact for operational items and ensuring retention through exceptional service.
• Uncover client business needs, deliver tailored solutions, and partner cross-functionally to drive success and growth.
• Manage KPIs, conduct quarterly reviews, and travel to client sites and industry events to represent the company.

HHAeXchange is the leading technology platform for home and community-based care, providing a comprehensive end-to-end homecare solution. Founded in 2008, we are a growing company with a passionate team dedicated to transforming healthcare through our homecare ecosystem.

• Serve as the primary point of contact for enterprise clients, managing relationships and growth opportunities.
• Identify and execute cross-selling and up-selling strategies to meet revenue targets.
• Collaborate with internal teams to ensure successful client onboarding and feedback integration.

RxVantage connects healthcare providers with life science experts and resources to improve patient care. We are a small company with a proven product, a strong mission, and a passionate team.

• Own the success, retention, and growth of a portfolio of enterprise customers with complex organizational structures.
• Build trusted relationships with executive sponsors and serve as a strategic advisor throughout the customer lifecycle.
• Leverage AI-powered platforms to monitor customer health, predict churn, and uncover expansion opportunities.

OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, they hire based on merit and have world-class teams in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact.

• Build trusted relationships with client stakeholders and act as their strategic advisor
• Drive utilization, engagement, and adoption of WellTheory's programs
• Deliver data-driven business reviews with insights and recommendations

WellTheory is a digital health company helping people with autoimmune conditions take control of their health through personalized care, nutrition guidance, and ongoing coaching. We're a team of 50+ passionate people building an AI-forward organization that expands human capability.

• Support executive business reviews and account follow-through for enterprise customers, preparing materials and tracking action items.
• Draft professional customer communications and maintain stakeholder maps to ensure seamless account management.
• Maintain account health records in HubSpot and assist with process improvements to streamline team operations.

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers, and have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, helping 15M+ patients.

• Act as strategic partner and trusted advisor to enterprise customers, ensuring adoption and retention.
• Drive product utilization through alignment with goals, training, and strategic reviews demonstrating ROI.
• Own renewals, identify upsell opportunities, and advocate for customer needs across internal teams.

Teramind provides cybersecurity solutions to enterprise customers. They are a fully remote company with a global, forward-thinking team that has operated remotely since 2014.

• Own net revenue retention for large employer accounts, driving enrollment, renewal, and expansion.
• Deliver data-driven business reviews translating clinical outcomes into quantifiable ROI for C-suite stakeholders.
• Partner cross-functionally with Sales, Renewals, Product, and Analytics to protect and grow Maven's revenue.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans. Founded in 2014, the company has raised over $425 million and is recognized with numerous workplace and innovation awards.

• Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
• Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
• Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.

Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.

• Own and execute strategic customer success plans that align business objectives with measurable customer outcomes.
• Build, strengthen, and expand relationships with enterprise clients, engaging stakeholders from operational teams through executive leadership.
• Act as a trusted advisor by providing strategic guidance, best practices, and value-driven recommendations to customers and internal partners.

The company provides innovative SaaS solutions for the healthcare sector. It is a growing technology organization with a collaborative, cross-functional culture focused on customer success and professional growth.

• Build and maintain client relationships, serving as the primary point of contact for daily operations and ensuring retention through exceptional service.
• Uncover client needs, manage KPIs, and collaborate with product teams to deliver solutions and drive customer satisfaction.
• Travel 10-25% for client sites and events, and lead product demonstrations to grow opportunities within the market.

HHAeXchange is the leading technology platform for home and community-based care, providing an end-to-end homecare solution for aging and disabled individuals. Founded in 2008, the company has passionate employees focused on transforming healthcare by connecting patients, providers, managed care organizations, and states.

• Manage the end-to-end client lifecycle for strategic employer clients, driving retention and satisfaction through proactive, data-informed account management.
• Prepare and deliver persuasive business reviews leveraging clinical outcomes, engagement data, and ROI analyses to influence executive decision-making.
• Lead renewal negotiations and upsell contracting, guiding stakeholders toward mutually beneficial terms.

Virta Health is on a mission to reverse metabolic disease in one billion people through innovations in technology, personalized nutrition, and virtual care delivery. They have raised over $350 million from top-tier investors and partner with health plans, employers, and government organizations.

• Manage a portfolio of public-sector customers and serve as their primary strategic partner.
• Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
• Build strong relationships with benefits leaders, HR teams, and executive stakeholders to improve population health.

Virta Health is on a mission to reverse metabolic disease in one billion people by combining technology, personalized nutrition, and virtual care. With over $350 million in funding from top-tier investors, the company partners with major health plans and employers to help employees restore their health.

• Act as a strategic partner for enterprise customers, maximizing the value of an AI-powered revenue platform.
• Manage complex customer relationships, drive adoption, and deliver measurable business outcomes across large-scale accounts.
• Collaborate with Sales, Product, Marketing, and Operations to influence customer growth and long-term retention.

• Manage a portfolio of public-sector customer accounts, driving adoption and measurable outcomes.
• Serve as the primary point of contact and trusted advisor to customer stakeholders.
• Lead business reviews focused on engagement, ROI, and long-term value.

Virta Health is on a mission to reverse metabolic disease in one billion people. They have raised over $350 million from top-tier investors and partner with large health plans, employers, and government organizations.

• Own and deepen relationships with 5-10 enterprise healthcare customers, focusing on retention, expansion, and value creation.
• Serve as a strategic advisor to C-suite and VP-level stakeholders, aligning solutions to financial, operational, and patient experience goals.
• Develop comprehensive account strategies, lead QBRs, and drive cross-functional expansion initiatives.

Collectly is a fast-growing healthcare technology company transforming revenue cycle management through AI-driven automation. They are a team of owners who put the team first, are data-driven, and embrace challenges head-on.

• Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
• Drive customer retention, renewals, and expansion opportunities.
• Lead executive-level business reviews and success planning sessions.

The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.

• Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
• Create client deliverables like presentations and strategy recommendations for senior executives.
• Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.

ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.

• Manage account health, run ROI analysis, and lead business reviews with customers.
• Serve as primary point of contact from implementation, building lasting customer relationships.
• Identify and pursue contract expansion by matching customer needs to Plenful's offerings.

Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.

• Develop and execute strategic account plans and quarterly business reviews to drive customer value and ROI.
• Forecast renewals, identify risks, and maintain strong customer retention and growth rates in partnership with Account Executives.
• Partner with global enterprise customers to ensure 6Sense adoption, generate positive ROI, and expand lifetime value.

6sense is a predictive intelligence platform that helps B2B marketing and sales teams accelerate growth through data-driven insights. The company fosters a people-first culture with values of teamwork, curiosity, and ownership, employing a diverse and collaborative workforce.