Principal Customer Success Manager - Strategic

Responsibilities:

• Develop and maintain strategic account plans and quarterly business reviews to drive business value and ROI.
• Forecast, identify risk, and maintain strong customer renewal and growth rates in partnership with Account Executives.
• Work closely with global enterprise customers to ensure adoption of 6Sense, generate positive ROI, and grow lifetime customer value.

Qualifications:

• Bachelor’s degree in Global Marketing, Marketing, or related field plus five years of Customer Success or Account Management experience.
• Experience with high-touch strategic customer success, managing global enterprise customers, and advising CxOs on SaaS adoption.
• Expertise in marketing tech stack including Marketing Automation, digital marketing technologies, data providers, and B2B digital media.

Benefits:

• Generous health insurance coverage including medical, dental, and vision.
• 401(k) employer matching program and stock options.
• Paid parental leave, generous paid time off, quarterly self-care days, and paid holidays.

About 6sense:

• 6sense's mission is to multiply growth, retention, and efficiency for B2B organizations.
• The company values include Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging.
• 6sense offers a growth mindset culture with continuous learning opportunities and a focus on employee well-being.