Strategic Account Manager

Key Responsibilities:

• Build and maintain strong relationships with strategic customers through consistent engagement and business reviews.
• Partner with customers to understand goals and deliver solutions that drive long-term success.
• Manage renewals, pricing, and negotiations to achieve revenue growth.

Customer Success:

• Establish success goals, coordinate onboarding, and monitor account health.
• Drive product adoption and engagement to support retention.
• Provide strategic insights and recommendations to strengthen outcomes.
• Collaborate with internal teams to resolve customer needs.

Qualifications:

• 3+ years of relevant experience required; degree preferred.
• Strong consultative selling and lifecycle management skills.
• Proficiency with CRM and analysis tools, with a constant learner mindset.