Similar Jobs
See allClient Success Manager
Blueberry
US
Client Success
Account Management
Healthcare
Customer Success Manager
Spring Health
US
Account Management
Customer Success
SaaS
Senior Account Manager
ViaPath
US
Client Management
Sales
Communication
Associate Client Success Manager
Origami Risk
US
Client Relationship Management
Communication
Cross-functional Collaboration
Senior Client Manager
UpMetrics
US
Client Management
Project Management
Communication
About the Role:
- This client-facing role focuses on prioritizing the client and member experience while driving revenue growth through engagement.
- The position requires residence in Illinois, Indiana, Ohio, or Kentucky and involves up to 50% travel.
Key Responsibilities:
- Partner with Associate Principal or Senior Client Success Manager to proactively identify opportunities impacting revenue goals.
- Develop and execute engagement strategies, manage client interactions, and support new account implementations.
- Collaborate with Medical Group, Clinical Operations, Technology, Data Science, Marketing, and Product teams.
Qualifications:
- 3+ years of client success, marketing, and member experience; Bachelor’s degree in a relevant discipline.
- Strong communication, relationship-building, project management, and problem-solving skills; self-starter and detail-oriented.
Benefits:
- Comprehensive benefits including Medical, Dental, Vision, Short-and Long-Term Disability, Life Insurance, Paid Time Off, and 401(k).
- Annual bonus eligibility and a pay range of $64,738 to $84,159 per year.
Crossover Health
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.