Director Client Outcomes
Benefits
Unlimited PTO
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Role Overview:
- Drive discussions and resolve operational frictions and client relations matters.
- Lead regular strategic reviews that map technical delivery to client business outcomes.
- Monitor boundaries between contract support and new scope, protecting profit and loss.
Requirements:
- 8+ years in account management or product management with Payer experience.
- Exceptional communication and relationship-building skills.
- Understanding of healthcare interoperability and FHIR standards.
Benefits:
- Remote work environment and flexible time away from work policy including PTO.
- Competitive salary, health/medical benefits, and 401K/RRSP contribution.
- FHIR Study Program and Skillsoft Learning opportunities.
Smile Digital Health
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our solutions are used in over 20 countries.