Smile Digital Health

The Commercial Operations Manager drives growth, operational clarity, and efficiency across revenue-generating teams through the client lifecycle. Responsibilities include providing leadership to the Commercial Operations team, improving the efficiency of Sales and Marketing teams, and owning the forecast, sales modeling, and overall health of the pipeline.

The Senior QA Analyst will work with cross-functional teams to ensure the successful implementation of changes to the core product. The nature of the role requires day-to-day interaction and collaboration with various stakeholders across a number of teams and levels. Responsibilities include identifying and automating critical test scenarios, ensuring bugs are triaged, and developing test plans.

The Sales Operations Specialist plays a critical role in supporting and improving the efficiency, effectiveness, and scalability of the sales team. This position ensures seamless execution of sales processes, data accuracy in CRM systems, and delivery of actionable insights that support strategic decision-making.

The Software Developer is responsible for maintaining and developing the software components that form the core of the Smile Digital Health product, including the storage layer, management tools, interface and integration components, and deployment infrastructure. This position works closely with all areas of the business to gather product requirements and design, implement and test components of the system, and includes on-call rotation for Tier 2 issue support.

The Provider Account Executive is responsible for leading the full end-to-end sales cycle, sales and account management strategy development and identifying growth opportunities in assigned territory and accounts. This role will manage the sales cycle from lead generation, proposal and contract negotiations, through to deal closure and account management. This role is expected to meet or exceed the sales goals established by the Company.