$110,000–$130,000/yr
- Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
- Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
- Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.