Smile Digital Health

8 open remote positions

Smile Digital Health provides a leading FHIR-based data liberation platform that makes it easy for healthcare stakeholders to collect and exchange data, used in over 20 countries. The company was #19 on Deloitte's Technology Fast 50 Ranking for 2024, has a culture of respect and inclusion, and empowers employees to bring their authentic selves to work.

Salary Distribution 7 of 8 jobs

Benefits Overview 7 of 8 jobs

Disability (7) Medical (7) PTO (6) 401(k) (5) EAP (5) Life (5) Remote (5) Learning (3) 401K (2) Life Insurance (2) Assistance Program (1) FHIR Study (1) Flexible PTO (1) Health (1) Skillsoft Learning (1)

Open Positions

  • Design and run a structured Voice of the Customer research program through qualitative interviews and listening sessions with healthcare stakeholders.
  • Translate market intelligence into structured inputs like business cases and opportunity assessments to inform product roadmap and marketing strategies.
  • Work within an AI-in-the-loop intelligence process to synthesize and distribute market insights and create key marketing artifacts.

$100,000–$120,000/yr

  • Lead and coach a team of Project Coordinators, fostering a culture of collaboration, accountability, and professional growth.
  • Own the delivery coordination function, ensuring consistent execution, operational discipline, and accurate project data to support financial forecasting and customer outcomes.
  • Oversee project governance, special projects, and administrative tasks, proactively identifying and escalating risks while coordinating with internal and external partners.

$110,000–$130,000/yr

  • Act as the single primary post-sales liaison for assigned customers.
  • Own customer relationships from contract signing through implementation and beyond, ensuring successful delivery and long-term customer satisfaction.
  • Collaborate closely with Agile Leads, technical teams, Sales and other cross-functional teams, to facilitate smooth execution of work, resource allocation, financial oversight, renewals, and identification of growth opportunities within customer accounts.