The Sr. Commercial Operations Director is responsible for driving the efficiency, effectiveness, and scalability of the commercial function. This role plays a critical leadership position in helping to align sales, marketing, finance, and customer service teams through data-driven insights, through provision of scalable systems and support functions, and by developing and managing streamlined commercial processes.
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The Sales Operations Specialist plays a critical role in supporting and improving the efficiency, effectiveness, and scalability of the sales team. This position ensures seamless execution of sales processes, data accuracy in CRM systems, and delivery of actionable insights that support strategic decision-making.
This position will provide valuable support to the Sales Leadership team with reporting, analytics, performance assessments, dashboards, commissions, as well as a multitude of other routine and ad hoc reports and projects. The individual must collaboratively work with sales leadership, managers and sales reps to increase sales effectiveness, sales productivity and process compliance. The position includes certain responsibilities for specific subject matter areas and related continuous improvement project responsibilities.
Drive the strategy for IDC Sales teams and ensure effective processes are in place to achieve company objectives. This role will be critical in shaping the strategy, ensuring alignment with market trends, improving Sales effectiveness, and ultimately driving revenue growth.
As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high growth sales team. You will support and help shape a rapidly growing and strategically important segment of our business. You will provide day-to-day support and thought partnership to our Sales leadership, including ad hoc decision making support, reporting and analyses, cross-functional collaboration and one-off projects.
As the Senior Sales Operations Analyst, you will strategically partner with the business to support the GTM strategy. Working alongside a team of business strategists, you will autonomously lead strategic projects to accelerate global revenue, using strong problem-solving to drive growth and efficiency.
Be a trusted advisor to Sales Leadership, partnering cross-functionally with various teams to develop go-to-market and Global Sales strategies. Independently manage initiatives from ideation to execution, improve operational efficiency, and develop an understanding of the competitive landscape. Author and deliver high-impact presentations to support Sales Leaders, and collaborate with regional sales teams to develop and execute sales management disciplines.
Manage and optimize the operational processes between SpyCloud and our channel partners. This role involves streamlining workflows, ensuring efficient communications, and supporting critical channel partner processes to achieve revenue targets. The Global Channel Operations & Enablement Lead will collaborate across internal teams to ensure the channel partner program is efficient, scalable, and aligned with overall business objectives.