Lead and scale the global customer support organization, owning end-to-end support experience for a global customer base.
Drive operational excellence through process optimization, automation, and AI-assisted support workflows.
Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success to align support strategy with company goals.
CoreView is the global leader in Microsoft 365 tenant resilience, serving over 23 million users worldwide. They empower organizations to master M365 complexity with robust security and governance, and foster a collaborative, innovative culture.
Guide school systems through SSO setup, domain verification, and account provisioning.
Support Google Workspace and Microsoft 365/Entra ID integrations and troubleshoot authentication issues.
Act as technical point of contact for State partnership rollouts and create localized setup resources.
Canva is an online visual communication platform that empowers people to design anything from presentations to posters. It is a global, diverse team that values creativity, inclusivity, and flexibility, with a culture that supports meaningful impact and growth.
Support routine LMS builds, updates, and configurations using documented templates and SOPs.
Serve as the first point of contact for Learning Inbox inquiries and LMS support requests.
Upload, organize, maintain, and retire learning content within the LMS according to defined standards.
Cogstate advances the science of brain health by providing digital cognitive assessments for clinical trials, healthcare, and research. The global team of experts spans psychology, data science, operations, and technology, working in over 150 countries and supporting more than 2,000 clinical trials with a patient-first mindset.