$21–$24/hr
US
3w PTO
- Provide Tier 1 and Tier 2 technical and customer support via phone, tickets, and live chat for all PBS streaming platforms and PBS Passport.
- Monitor ticketing systems, troubleshoot video issues, and escalate larger issues to management as needed.
- Assist local stations, producers, and members with platform access and technical troubleshooting while representing PBS values.