Source Job

$21–$24/hr
US 3w PTO

  • Provide Tier 1 and Tier 2 technical and customer support via phone, tickets, and live chat for all PBS streaming platforms and PBS Passport.
  • Monitor ticketing systems, troubleshoot video issues, and escalate larger issues to management as needed.
  • Assist local stations, producers, and members with platform access and technical troubleshooting while representing PBS values.

Customer Service Technical Support Microsoft 365

20 jobs similar to Support Specialist II

Jobs ranked by similarity.

US

  • Review and investigate user-generated content that violates Community Guidelines.
  • Moderate visual and written content while staying culturally attuned to current trends.
  • Maintain strict confidentiality around user data and moderation decisions.

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With about 155 million monthly active users, the company's culture revolves around creators and passionate fandoms.

Canada

  • Lead in-store inventory and logistics processes, including receiving, transfers, shipments, and shrink reduction.
  • Manage the in-store POS and technology roadmap while coaching two Inventory and Technology Operations Specialists.
  • Use RFID and data analytics to increase inventory accuracy, availability, and customer experience.

Founded in 1873, we invented the blue jean and today own Levi's and Beyond Yoga, championing sustainability and self-expression. We are a large, values-driven organization with an inclusive culture that values originality, collaboration, and diversity.

$60,000–$84,000/yr
Global

  • Perform quality control on AI-generated audio to ensure pronunciation, pacing, and technical excellence.
  • Edit and patch audio seamlessly, integrating corrected dialogue and pickups into episodes.
  • Coordinate with Voice-Over Artists and production teams to resolve audio issues and maintain consistent standards.

Pocket FM is the world's largest audio-series platform, redefining storytelling across languages and cultures. With millions of listeners and a vast creator ecosystem, the company is building the future of serialized content.

Europe

  • Lead and develop engineering teams through 1:1s, performance reviews, and individual development plans.
  • Drive delivery and ensure quality by coordinating planning, sprint management, and operational reliability.
  • Collaborate cross-functionally to align goals, manage risks, and improve technical practices.

Coinspaid Dev is the engineering brand behind Coinspaid, specializing in blockchain infrastructure and distributed systems. With over 120 engineers and 11 years of experience, they foster a culture of flexibility, well-being, and long-term growth.

US

  • Configure and maintain Workday Benefits module, including plans, eligibility rules, and enrollment events.
  • Support open enrollment, troubleshooting, and compliance with federal requirements.
  • Partner with client teams to ensure audit-ready documentation and process integrity.

Kastech is a technology staffing and consulting firm specializing in contract placements. They operate in the public sector, requiring high security and compliance standards.

Global

  • Engage with warm leads to discuss financial protection products.
  • Complete training and on-time follow-ups with clients.
  • Maintain a clean video presence and learn tools quickly.

We help families protect their income and future through financial services. As a remote company, we offer a structured environment with warm leads and coaching, focusing on high performance and leadership growth.

US

  • Manage participant engagement including onboarding, follow-up, and retention activities for BLJTI programs.
  • Lead outreach to organizations and partners to promote BLJTI learning and certification opportunities.
  • Oversee tracking and reporting of participant progress and outreach activities to inform leadership.

The Chisholm Legacy Project connects Black communities on the frontlines of climate justice with resources to advance systems change. As a small nonprofit, it is grounded in Black Liberation, Climate Justice, and Just Transition, fostering a collaborative and mission-driven culture.

US Unlimited PTO

  • Support the product roadmap from concept to launch, defining and analyzing success metrics.
  • Work with cross-functional teams to drive product mission, coordinate resources, and guide key milestones.
  • Co-partner with Design, UX Research, and Operations to enhance customer experience.

Medsien provides scalable remote care management technology for healthcare organizations. It is a venture-backed SaaS company experiencing rapid growth, with a team dedicated to improving patient lives.

US

  • Deliver leading, evidence-based cardiovascular care through a modern digital lens.
  • Lead non-invasive services like virtual visits, eConsults, and diagnostic interpretations (Echo, ECG, ambulatory ECGs).
  • Part-time 16-hour per week schedule focused on transforming the patient journey from reactive to proactive.

Heartbeat Health is the leading virtual-first cardiovascular care company, providing convenient, high-quality heart care through telemedicine, diagnostics, and virtual care programs. They are a remote-first, fast-paced team of cardiologists, advanced practitioners, nurses, and care coordinators focused on revolutionizing cardiovascular care delivery.

India

  • This hands-on Technical SEO Manager role combines 60% SEO strategy with 40% React/Next.js development, requiring direct code implementation for organic growth.
  • You will own technical SEO, conduct keyword research, manage Google Analytics and GTM, and implement website changes in Next.js and React.
  • The ideal candidate has 5+ years in SEO and 2+ years in React/Next.js, with a flexible, creative problem-solving approach in a fast-paced environment.

This role is for a substantial, fast-growing and well-respected UK organisation that invests in its people and offers a progressive, supportive working environment. They have hired several Smart Working professionals before and focus on long-term remote work.

  • Own and manage a pipeline of high-profile A-list talent from first outreach through to confirmation, including negotiating terms and securing participation.
  • Identify and develop relationships with A-list speakers and key gatekeepers, leveraging Web Summit's global network.
  • Oversee the team's A-list talent pipeline, driving accountability and reporting on performance and forecasts.

Web Summit organizes the world's leading tech conferences, connecting influential voices in technology and business. The company seeks ambitious individuals to join a global team focused on building impactful events and fostering meaningful connections.

$95,000–$110,000/yr
US

  • Lead and inspire a team of Concierge and VIP Relations professionals across Europe and the US, delivering exceptional guest experiences around the clock.
  • Translate strategic vision into daily practice, oversee VIP memberships, drive revenue contributions, and own team KPIs and hiring.
  • Champion a culture of feedback and service excellence, rolling up sleeves to support the team during surges and escalations.

Aero is a premium air travel company that redefines flying with modern, direct flights via private terminals. They prioritize transparency, support, and accountability to foster a culture of trust and purpose among their team.

US

  • Conducting virtual consultations with clients.
  • Assessing clients’ needs and imparting knowledge on solutions.
  • Cultivating lasting client relationships through consistent, periodic check-ins.

Global Elite Empire Consultants is a third-party recruiter that matches candidates with roles in the financial services industry. They offer a remote, flexible work environment with opportunities for growth and advancement.

US Unlimited PTO

  • Design and build robust data pipelines and lakehouse solutions using Databricks, Microsoft Fabric, PySpark, and Python.
  • Design AI-ready schemas, semantic layers, and metadata structures to enable reliable AI agent queries.
  • Mentor junior engineers and partner with product teams to shape data requirements and reduce technical debt.

We are a leader in specialty healthcare technology solutions. We invest in our employees through competitive pay, generous bonuses, great healthcare, and many other benefits.

Spain

  • Lead high-priority, cross-functional programs from ambiguous requirements through successful delivery.
  • Translate strategic priorities into actionable plans with clear sponsors, owners, milestones, and success criteria.
  • Partner with senior leadership to identify and prioritize a focused portfolio of high-impact initiatives.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company operates internationally and uses technology to streamline recruitment processes.

$90,000–$120,000/yr
US

  • Own the full sales cycle from outbound prospecting to closing new business.
  • Translate Base44's product vision into conversations resonating with technical and business stakeholders.
  • Shape foundational sales motion to support future scale, including messaging and customer segmentation.

Base44 is an AI-powered software development platform that turns plain language into custom software. Recently acquired by Wix, the team operates with a fast, scrappy startup culture focused on solving hard problems simply.

Philippines

  • Investigate accounts for fraudulent activity and analyze MMP and partner network data to identify invalid and fraudulent behavior.
  • Track fraud trends across apps using SQL and spreadsheets to detect patterns like multi-accounting, device farms, and AI-driven fraud.
  • Work cross-functionally with risk, product, data, and engineering teams to build rules and safeguards that protect legitimate users.

Wing is on a mission to redefine the future of work by helping companies build world-class teams and automate their operations. The company offers job security, paid training, and an inclusive culture with opportunities for career growth and upskilling.

Brazil

  • Act as primary contact for product, technical, and service inquiries, managing tickets and coordinating with internal teams.
  • Build strong relationships with stakeholders, escalate complex issues, and ensure resolution per SLAs.
  • Analyze support queues to identify trends and improve operations for enterprise customers.

This role is listed on behalf of a partner company that delivers an innovative SaaS platform to enterprise customers. They have a global team dedicated to providing exceptional support and value collaboration and customer impact.

UK

  • Manage Salesforce CRM records, campaign data, and event-related information to ensure accuracy and completeness.
  • Oversee the shared inbox, responding to enquiries and escalating complex issues to relevant team members.
  • Provide operational support across event administration, data quality, and programme coordination.

HelloKindred is a specialist staffing agency focused on marketing, creative, and technology roles, offering flexible talent solutions delivered on-site, remotely, or hybrid. They aim to make work accessible and connect ambitious talent with trusted brands.

US

  • Work from home conducting virtual consultations and needs conversations with clients.
  • Manage follow-ups, notes, scheduling, and keep the pipeline clean.
  • Use modern web-conference tools with qualified-interest leads and no cold calling.

We are AO Central, a financial services company focused on protecting families through client-facing virtual services. We value dependability, adaptability, and a competitive spirit, and we support our team with full training and mentorship.