Develop trusted advisor relationships with executive sponsors and align activities with customer business goals.
Drive adoption, training, and best practices to maximize customer value and ROI.
Identify growth opportunities and collaborate with sales to ensure retention and renewals.
Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.
Manage and grow a high-value customer portfolio across EMEA, building long-term partnerships with utilities, regulators, and energy companies.
Drive retention and revenue growth through upsell and cross-sell initiatives, ensuring best-in-class adoption and satisfaction.
Represent Energy Exemplar as a thought leader at EMEA industry events and forums, shaping product innovation as the voice of the customer.
Energy Exemplar provides software for energy modeling and simulation, including PLEXOS, Aurora, and Adapt2, empowering transformative energy decisions. It is a fast-growing global team that values ownership, integrity, innovation, and customer success.
Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive product adoption and value realization through success planning and executive business reviews.
Partner with Sales to identify upsell and cross-sell opportunities while managing retention.
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions. They are a people-first community with a high-performance team that values trust, accountability, and authenticity.
Own the post-sales relationship and health for EMEA customers across AI Agent Security, Workforce AI, and AI Red Team.
Lead onboarding and adoption programs that take customers from initial deployment to measurable security outcomes.
Drive retention and expansion by identifying new use cases, cross-product opportunities, and renewal risks early.
Check Point protects over 100,000 organizations worldwide from sophisticated cyber and AI-driven threats. They are recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
Own a portfolio of customer relationships, driving adoption, retention, and renewals.
Lead onboarding, training, and business reviews to ensure confident rollout and ROI.
Partner with Product and Engineering to surface customer insights and resolve issues.
Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI. They are a profitable, rapidly growing company with a team of roughly 140 people distributed across North and South America, valuing ownership, transparency, and continuous improvement.
Partner with initial customers to drive product value and build trusted advisor relationships with executive sponsors.
Evolve the customer onboarding strategy and collaborate cross-functionally to translate business needs into solutions.
Drive adoption, engagement, and growth by helping customers achieve transformational goals in partnership with Moveworks.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own a portfolio of high-value enterprise accounts as their primary point of contact and advocate.
Drive revenue retention and expansion through long-term success strategies and executive business reviews.
Manage escalations end-to-end, spot at-risk accounts early, and turn successful clients into references.
Traild is a high-growth SaaS company combining AI, automation, and payments infrastructure to power B2B finance. They have a world-class culture (eNPS 68) and are building the infrastructure behind modern finance.
Own and grow a scaled portfolio of SMB and mid-market accounts, driving retention and expansion through strategic customer relationships.
Use data to prioritize engagement, identify risks, and manage pipeline across new workloads, migrations, and DoiT products.
Partner with internal teams and cloud providers to align expertise with customer priorities and ensure successful commercial outcomes.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for business growth and innovation, combining data, technology, and human expertise. With over 4,000 customers worldwide and decades of multicloud experience, they are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, fostering a culture of entrepreneurship, growth, and fun.
Own and manage a portfolio of customer relationships throughout the customer lifecycle.
Lead customers through onboarding and implementation to realize value quickly.
Drive product adoption by helping customers understand best practices and opportunities.
Prompt.io Inc is a peer-to-peer texting platform that helps organizations engage and activate their supporters. We're a growing tech company where individual contributions can have an outsized impact.
Own a book of 80–100 accounts end-to-end, driving adoption, renewals, and retention.
Build multi-threaded relationships with executives and decision makers to align on business outcomes.
Spot risk early, lead executive business reviews, and partner with expansion teams to grow accounts.
Help Scout provides customer support software that helps over 10,000 businesses build better customer relationships, now with AI-powered tools to improve customer experience. They are a fully remote team of 120+ people worldwide, with a culture that values ownership, curiosity, and craft.
Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.
Own run-state client portfolio health, leading operational check-ins and health reviews.
Build trusted relationships with key stakeholders and act as a strategic advocate for clients.
Drive renewals, upsell, and cross-sell opportunities to deliver ongoing value and growth.
Stoneridge Software is a Microsoft Dynamics implementation partner that helps businesses succeed with software solutions. As a 2025 Top Workplace Honoree, the company fosters a remote-forward culture emphasizing collaboration, continuous improvement, and work-life balance.
Manage complex onboarding of 100+ accounts simultaneously, collaborating with internal and external stakeholders to streamline processes.
Serve as primary representative for assigned accounts, ensuring seamless communication and satisfaction with executives and C-suite leaders.
Drive growth and strategic partnerships through customer meetings, quarterly reviews, and cross-functional collaboration.
iRhythm is a leading digital healthcare company that creates trusted solutions to detect, predict, and prevent disease using wearable biosensors and cloud-based data analytics. The company is rapidly growing and values collaboration, innovation, and a commitment to patient care.
Serve as strategic partner and customer advocate for a portfolio of high-value Mid-Market and Enterprise customers, driving adoption and mitigating churn risk.
Lead implementation shadow-management and seamless Go-Live handoff, co-create Mutual Success Plans, and facilitate Executive Business Reviews to showcase value.
Collaborate cross-functionally to identify expansion opportunities, mentor team members, and contribute to operational excellence through playbooks and best practices.
Deputy is a global SaaS workforce management company that provides a platform to manage scheduling, time tracking, and communication for hourly workers. Serving over 1.5 million workers and 375,000 workplaces across 100+ countries, the company has a remote-first culture and is backed by top investors.
Manage a portfolio of approximately 30 enterprise accounts across EMEA as the primary post-sales contact.
Guide customers through onboarding, adoption, and renewal while translating product usage into measurable business outcomes.
Monitor account health, identify risks, and coordinate solutions across internal teams to drive retention and expansion.
They are a fast-growing, remote-first technology company focused on helping businesses unlock the potential of automation and AI-powered workflows. The culture emphasizes transparency, collaboration, and continuous learning, with a distributed team across Europe and regular off-sites.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Own a defined book of Premier and Elite partners across North America and drive partner-led revenue growth.
Evolve partner relationships from product-centric to strategic by building multi-level connections.
Equip partners with training, internal resources, and demand generation to close more deals faster.
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. Developed by Montréal-based Workleap Technologies, the company moves fast, values builders, and uses AI as part of its toolkit.
Own strategic customer relationships after the sale, build onboarding playbooks and account health scoring, and lead a small customer success team.
Identify renewal risks at least 120 days in advance, partner with Sales on renewals and expansions, and run quarterly business reviews.
Manage escalations, coordinate cross-functional resolutions, and bring customer and vendor insights to Product and Engineering.
Our client is a SaaS company that powers branded vendor marketplaces for banks, venture capital firms, private equity firms, and business communities. They are a high-growth vendor management startup with a small, collaborative team offering direct leadership access and room to grow.
Cultivate strong customer relationships and serve as a trusted advisor in their PowerSchool journey.
Drive product adoption and value through tailored Success Plans and regular executive business reviews.
Collaborate with internal teams to mitigate risk, forecast health, and support renewals and growth.
PowerSchool powers education for students around the world as the global leader in cloud-based K-12 software, supporting the full education ecosystem. The company is mission-driven and focused on transforming K-12 education with a collaborative, inclusive culture.
Lead onboarding and launch planning for high-value international clients.
Own a portfolio of enterprise and mid-market relationships and find expansion opportunities.
Coordinate complex needs across Sales, Solutions Engineering, Product, Support, and Operations.
Tremendous is a global platform for businesses to send thousands of payouts to anyone, anywhere, for free. The company is profitable and growing without outside investors, with a fully remote, low-meeting culture and an employee NPS in the high 80s.