Next Chapter Technology

1 open remote positions

Next Chapter Technology provides the CaseWorks platform, delivering document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services agencies. The company is a close-knit, ambitious team that values individual contributions, collaboration, and shared vision for growth.

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Open Positions

Customer Success Manager

US

  • Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
  • Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
  • Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.

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