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Role Overview:

  • Manage a portfolio of 30 enterprise customers across EMEA as their primary post-sales partner.
  • Guide customers through onboarding, adoption, and renewal, translating product usage into business outcomes.
  • Monitor customer health and coordinate solutions across internal teams to drive retention and growth.

Requirements:

  • Proven experience managing enterprise SaaS customers and leading kickoffs, onboarding, and quarterly business reviews.
  • Technical fluency with APIs, integrations, and automation architecture.
  • Commercial experience supporting renewals and expansion opportunities, including upselling and cross-selling.

Benefits:

  • Competitive compensation and equity participation.
  • 30 days of vacation, health and wellness, and retirement planning.
  • Remote-first environment with a professional development budget and open-source contribution allowance.

Partner Company

They are a fast-growing, remote-first technology company focused on helping businesses unlock the potential of automation and AI-powered workflows. The culture emphasizes transparency, collaboration, and continuous learning, with a distributed team across Europe and regular off-sites.

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