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About the Role:
- Manage and grow customer engagements across EMEA with utilities, regulators, and energy companies.
- Act as a trusted advisor to senior stakeholders, driving retention, growth, and advocacy.
Primary Responsibilities:
- Own executive-level relationships and drive renewals, upsell, and cross-sell to maximize customer lifetime value.
- Represent Energy Exemplar at industry events and act as the voice of the customer to product teams.
Requirements:
- 3+ years in Customer Success, Account Management, or Strategic Consulting with SaaS experience.
- Based in the UK, willing to travel across EMEA; energy sector knowledge is a plus.
Energy Exemplar
Energy Exemplar provides software for energy modeling and simulation, including PLEXOS, Aurora, and Adapt2, empowering transformative energy decisions. It is a fast-growing global team that values ownership, integrity, innovation, and customer success.