Build deep relationships with senior stakeholders and develop success plans aligned with customer objectives.
Conduct business reviews to demonstrate value and adjust priorities.
Act as a trusted advisor to maximize Agiloft's value.

Product Expertise & Adoption:

Maintain strong product knowledge and guide customers on features, configurations, and best practices.
Monitor usage and health signals to drive adoption and mitigate risks.
Use AI-enabled tools to streamline workflows and synthesize insights.

Retention, Growth & Collaboration:

Proactively manage customer health to ensure retention and identify expansion opportunities.
Partner with Account Managers on renewal strategy and pipeline growth.
Coordinate with internal teams to address complex needs and represent the customer voice.

Agiloft

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.

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