Similar Jobs
See allManager, Customer Success
Jobgether
US
Customer Success
Account Management
Salesforce
Senior Manager, Customer Success
G-P
Australia
Customer Success
Salesforce
MS Office Suite
Customer Success Manager, Commercial
Vanta
US
Customer Success
Account Management
SaaS
Senior Commercial Customer Success Manager
CaptivateIQ
US
Customer Success
Account Management
SaaS
Client Success Manager, Enterprise (Temp to Perm)
OfficeSpace
US
Client Success
Strategic Account Management
SaaS
Key Responsibilities:
- Own the post-implementation relationship for a portfolio of accounts, driving adoption through renewal, expansion, and advocacy.
- Build multi-threaded relationships with champions and economic buyers, including VP and C-level stakeholders.
- Proactively monitor account health, identify churn risk, and execute mitigation plans while managing escalations with urgency.
What We Look For:
- 4–8 years of experience in Customer Success or strategic customer-facing roles at B2B SaaS companies.
- Proven track record of owning net revenue retention and building relationships at the VP and C-suite level.
- Strong analytical skills, exceptional communication, and comfort operating in a fast-moving startup environment.
Why Spekit:
- CS is treated as a revenue function with direct influence on how the function is built and scaled.
- Work with innovative revenue teams and a product customers love, alongside the founding team.
- Competitive salary, equity, full benefits, generous PTO, and a remote-friendly culture.
Spekit
Spekit builds a context-aware experience with Sidekick, an execution layer that translates complex signals into in-flow coaching and automated workflows for revenue teams. Backed by over $60M from top venture firms and recognized as a Gartner Visionary, the company fosters a culture of innovation and collaboration, with a lean team focused on reimagining how people work in an AI-first world.