Senior Commercial Customer Success Manager

CaptivateIQ

Remote regions

US

Salary range

$115,000–$150,000/yr

Benefits

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About the Role:

  • Lead a dynamic portfolio of 45-55 accounts as a strategic orchestrator.
  • Drive measurable business transformation, adoption, and expansion.
  • Automate manual workflows with AI agents to scale impact.

What You'll Bring:

  • 5+ years in Customer Success or Account Management in SaaS.
  • Strong commercial acumen and executive presence with C-suite storytelling.
  • Operate with minimal oversight and raise the bar for the team.

Benefits:

  • 100% medical, dental, and vision coverage.
  • Flexible time off plus quarterly mental health days.
  • Annual stipends, 401(k), and work anniversary bonuses.

CaptivateIQ

CaptivateIQ offers a sales performance management platform for planning, managing, and optimizing sales performance. It's a fast-growing startup backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving companies like Netflix, Figma, and Stripe.

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