Manage your portfolio of US accounts end to end: onboarding, adoption, value delivery, retention, and expansion.
Set clients up for success and steer them to value, agreeing what success looks like and delivering it.
Provide quantified proof of value in the customer's terms: time saved, training burden reduced, tickets deflected.

Candidate Requirements:

Hands-on delivery track record in enterprise software with five or more years in customer success, solutions consulting, or account management.
Experience in solutions capacity: solution design, technical demonstrations, and proof of concepts.
Scale-up fit: highly self-sufficient, comfortable owning a market end to end, and strong analytical skills.

Benefits and Culture:

High earning potential with competitive base salary plus uncapped commission and equity.
European-style time off on a US salary band with more vacation days than typical for US sales roles.
Flexible benefits covering savings, security, health, well-being, lifestyle, and leisure, plus weekly 1:1s and a personal development plan.

Userlane GmbH

Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Based in Munich, the company is growing internationally and works with healthcare organizations across the US and Europe.

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