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About the Role:
- Be the voice of the customer and their internal advocate, turning insights into actions.
- Drive customer value realization and maximize the value of their Unit4 investment.
- Act as the primary point of contact in Customer Success, managing risk and retention.
What You'll Do:
- Increase product adoption and maturity through success planning and value-added engagements.
- Identify and drive new sales opportunities (upsell/cross-sell) in collaboration with Sales.
- Lead executive business reviews with C-level stakeholders and customer teams.
Who You Are:
- Passionate about building customer relationships that drive retention and expansion.
- Adaptable, curious, accountable, and collaborative across a broad range of stakeholders.
- Excellent communicator with empathy and enthusiasm, fluent in English.
What We Offer:
- A culture built on trust and accountability, giving you freedom and autonomy.
- Flexible PTO, remote working opportunities, and Global Wellbeing Days.
- Growth opportunities and a safe, inclusive working environment.
Unit4
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions. They are a people-first community with a high-performance team that values trust, accountability, and authenticity.