Customer Success Manager

Responsibilities:

• Perform detailed adoption analysis and engage customers in joint planning to increase product adoption.
• Lead value realization activities like stakeholder alignment and roadmap reviews.
• Mitigate risk and improve customer health to ensure successful renewals.

Qualifications:

• 3-5 years of customer success experience managing large enterprise accounts across EMEA.
• Strong project management and consulting skills to drive customer outcomes.
• Excellent communication and analytical abilities to derive insights from complex data.

Why Join:

• Thrive in a fun, collaborative, and driven team culture with opportunities for growth.
• Work with global Fortune 200 customers that invest millions in their solutions.
• Drive customer advocacy and make a tangible impact on their success.