Drive us towards a consistent and high quality customer experience leading a team of Hims&Hers internal support Supervisors and Agents. This role requires excellence in high output operations coupled with a superb customer touch and is pivotal in driving customer satisfaction and fostering a culture of excellence within the team.

As a ‘doer’, you will ultimately be responsible for the crucial, tactical fundamentals of a software application deployment, and the success of the day to day dynamics between the Vector team and our customer. A successful candidate will demonstrate strengths in interpersonal skills and communication. Able to travel up to 50% to customer locations.