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About the Role:
- Own customer relationships across EMEA, from startups to large accounts.
- Run renewals, find new workloads, and handle contracts.
What You'll Do:
- Drive retention and growth with on-time renewals and expand workloads.
- Manage a mixed book of usage-based and strategic accounts.
What We're Looking For:
- 3+ years in SaaS account management or customer success.
- Strong negotiation, contract management, and Salesforce skills.
What We Offer:
- Competitive USD compensation, equity, and travel to EMEA and SF.
Fal
Fal is the generative media ecosystem powering the next generation of AI products, providing infrastructure, tools, and model access for developers and enterprises. The company offers a unified platform combining high-performance inference, orchestration, and observability to make AI-native products practical at scale.