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Role Overview:
- Founding EU AM; build the account management function from scratch with the Head of Department.
- 70% self-service, 30% key accounts; move base from unmanaged to engaged.
What You'll Do:
- Own expansion revenue and retention; run experiments, rescues, and churn analysis.
- Tailor onboarding by language/country; log every touch to prove impact.
What's In It For You:
- Founding role with executive exposure and a clear growth path.
- Flexible, remote-friendly environment backed by a profitable company.
respond.io
respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.