SMB Account Executive (Growth)

Role Overview:

• You will own a book of existing SMB customers and drive expansion by deepening relationships and understanding business needs.
• This role focuses on adoption, renewal, and upsell, with a strong emphasis on signal-based selling and strategic account planning.

Responsibilities:

• Meet or exceed expansion quota, build expansion pipeline, and maintain accurate forecasts.
• Conduct regular business reviews, uncover new use cases, and drive adoption of additional products like Duo.
• Partner with Renewal Managers and cross-functional teams to close high-value renewals and minimize churn.

Requirements:

• You bring proven account management or growth-focused sales experience with a track record of exceeding expansion targets.
• You have strong discovery, negotiation, and presentation skills, plus experience with modern sales tech stacks.
• You're ready to learn GitLab, focus on continuous improvement, and travel if needed.

Benefits:

• Flexible paid time off, team member resource groups, and parental leave.
• Equity compensation, employee stock purchase plan, and a growth and development fund.