Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.
Build relationships with targeted clients and strategically consult to strengthen retention and recurring revenue.
Educate clients on new products, features, and industry knowledge to maximize their Subsplash investment.
Develop innovative solutions tailored to client needs and help them succeed in platform utilization.
Subsplash is an engagement platform for churches, Christian ministries, non-profits, and businesses, serving 14,000+ clients. The company is a team of 290+ mission-driven people committed to humility, innovation, and excellence.
Manage and grow relationships with assigned strategic accounts to drive client satisfaction and retention.
Develop account plans and collaborate with internal teams to identify expansion and upsell opportunities.
Analyze account data to identify trends and performance gaps, providing consultative guidance to clients.
Entrata provides a property management software platform for the multifamily housing industry. As a growing technology company, it emphasizes a collaborative culture and values employee development.
Own the commercial and strategic health of Pencil accounts, building trusted relationships with budget-holding stakeholders.
Manage QBRs, roadmap conversations, renewals, and account documentation to tell a clear partnership narrative.
Partner with CST counterparts and proactively identify expansion and upsell opportunities.
Pencil is an advertising technology company whose SaaS product uses Generative AI to transform content creation. It fosters a culture of ownership, proactive communication, and polished client management.
Drive strategic account growth by identifying and closing expansion opportunities within existing enterprise accounts.
Build deep relationships with stakeholders and act as the voice of the customer across internal teams.
Maintain CRM hygiene and execute data-driven territory plans to maximize retention and lifetime value.
Acquia empowers ambitious brands to create digital customer experiences using its open source Drupal-based Digital Experience Platform. The company is headquartered in Boston, is Great Place to Work-Certified, and is recognized as a market leader by analysts.
Own and manage a dedicated book of business as the day-to-day client contact.
Drive revenue through upselling, cross-selling, and retention to exceed quota.
Use HubSpot CRM to track deals and collaborate with internal teams.
Kinsta is a leading managed WordPress hosting provider trusted by over 120,000 businesses, including startups and Fortune 500 firms. We are a remote-first, quality-driven team with a 97% customer satisfaction rating.
Own a portfolio of enterprise clients, building consultative relationships and driving adoption and value realization.
Lead client health monitoring, renewals, and identify growth opportunities across assigned accounts.
Work cross-functionally with Sales, Product, Support, and other teams to align client priorities with Rithum’s capabilities.
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.
Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Manage a portfolio of enterprise accounts to drive adoption, value realization, and long-term retention throughout the customer lifecycle.
Build strategic success plans, conduct Executive Business Reviews, and monitor KPIs to ensure customers achieve measurable value from Quest solutions.
Collaborate with sales, support, product, and renewals teams while surfacing qualified leads and acting as an escalation point for high-impact issues.
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies, including 90% of the Fortune 500, trust Quest to solve their most critical IT challenges, and the company fosters an employee-first, inclusive culture.
Drive growth within an assigned territory by identifying upsell opportunities and achieving revenue goals.
Lead the full sales cycle from outbound prospecting and product demos to negotiation and closure.
Collaborate cross-functionally and maintain accurate records in Salesforce and Gong.
StarRez is the global leader in student housing software, providing innovative solutions for housing management, resident wellness, and revenue generation. Trusted by 1,400+ clients across 25+ countries, it blends global capabilities with a supportive, high-performing team culture.
Own a portfolio of 20-30 enterprise accounts, driving adoption, retention, and expansion.
Lead onboarding through renewals, including commercial negotiations and success planning.
Collaborate with engineering and product teams to align customer goals and improve experiences.
A fast-growing technology company providing innovative cloud development solutions and an AI-driven environment. The company fosters a collaborative, inclusive culture with an internationally distributed team and startup-like pace.
Develop and execute strategic account plans that drive measurable value for enterprise customers.
Build trusted relationships with key stakeholders and lead renewal and expansion efforts.
Analyze customer data and collaborate cross-functionally to ensure seamless customer experiences.
RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.
Act as the first point of contact for new prospects, handling inbound demos and defining next steps.
Own pipeline hygiene by logging all contacts, leads, opportunities, and activities in the CRM.
Progress leads through the funnel via active follow-ups and persuasive outreach to schedule virtual demos.
Wing Assistant provides virtual assistant services to help businesses scale operations. The company is a collaborative, family-style team that values ingenuity, hustle, and continuous professional growth.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Be the voice of the customer, turning insights into actions that improve outcomes and experience.
Drive product adoption and value realization through success planning and executive business reviews.
Partner with Sales to identify upsell and cross-sell opportunities while managing retention.
Unit4 empowers people in service organizations with innovative Enterprise and Business software solutions. They are a people-first community with a high-performance team that values trust, accountability, and authenticity.
Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.
Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
Own a focused, named book of Apollo's highest-value partners and maintain live account plans, segmentation, health status, and risk flags.
Build joint business plans with partners covering mutual goals, certification, enablement, and co-marketing agendas.
Partner with Sales, Customer Success, and RevOps to grow managed ARR, monitor customer outcomes, and run the operating cadence including QBRs.
Apollo.io is the leading go-to-market solution for revenue teams, giving sales and marketing teams access to verified contact data and engagement tools. Founded in 2015, the company is trusted by over 500,000 companies, has raised approximately $250 million, and is valued at $1.6 billion.
Build and nurture leadership-level partner relationships to drive transformation.
Use internal tools to analyze usage data and identify growth opportunities.
Lead Quarterly Business Reviews to strengthen alignment and drive adoption.
ConnectWise is a global software company that provides a suite of solutions to help technology solution providers manage their businesses and deliver amazing customer experiences. With over 3,000 colleagues across North America, EMEA, and APAC, the company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.
Manage complex, high-ARR accounts and drive growth through strategic partnerships.
Lead complex renewals and pricing migration negotiations with judgment.
Use AI tools daily to synthesize data and prepare executive conversations.
Workleap is a Montreal-based tech company creating simple products for the work experience, including ShareGate for Microsoft 365. Trusted by 15,000+ companies, we are builders who value intensity and autonomy.