Acquia

Revolutionize the way we build, test, operate and monitor our cloud-based products and services as a Senior Software Engineer. You will be working on a wide range of core internal systems, tooling and automation. You will collaborate with fellow engineers, Product Engineering, Operations and Customer Success teams to identify inefficiencies in our current services and processes, then propose and implement changes to streamline or automate remediation.

This role is responsible for developing & maintaining existing customer relationships, proactively engaging in the day-to-day management of the account including issue resolution. As the customer’s advocate within Acquia, you will create a positive customer experience that ultimately results in subscription renewal and work directly with Sales, Technical Support and Finance.