Your role as a Customer Success Architect is to help current customers gain the most value from their dbt Cloud deployment, in partnership with the Sales Director and Solutions Architect on the account. To achieve this, you will monitor an existing book of business, lead technical discussions with customers, uncover new data challenges, and showcase how dbt Cloud can address their needs through live demos and technical workshops.
Identify and nurture opportunities, build and foster pipeline, close short-term Cloud monthly contracts, and build a strategic enterprise business with complex sales cycles in parallel. Articulate and evangelize the vision and positioning of the company and products and secure strategic commercial commitments. Use a solution-based approach to selling and creating value for customers.
Looking for a driven, strategic, and high-performing Sales & Account Manager to join our growing team. You’ll play a critical role in expanding our footprint across Australia, focusing on new business development (hunter) and nurturing long-term relationships with key enterprise and government clients (farmer). As a trusted advisor, you’ll work closely with the CEO, CTO, Marketing Manager, and Customer Success Manager.
The Account Manager role involves taking ownership of the customer lifecycle, identifying new opportunities, and growing existing relationships. You will play a key role in driving revenue, with approximately 60% of time focused on new business development and 40% on renewals and ongoing account management. The role involves building connections, uncovering opportunities, and helping customers see the value Patsnap delivers, this is a remote role based in Australia.
As an Account Director, you will lead sales activities and cultivate senior customer relationships, reporting to the Director of Sales, nurturing existing business partnerships and spearheading new programmatic advertising revenue from key agencies and brands direct. You will work closely with clients, internal teams, and stakeholders to deliver innovative ad tech solutions that drive client success and business growth.