Develop and maintain Customer Success accounts and a team of Customer Success Executives.
Drive Customer Outcomes at managed accounts leading to client’s product adoption, renewals, and expansion.
Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners.
ServiceNow, founded in 2004, provides AI-enhanced technology solutions. They serve over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes through their intelligent cloud-based platform.
Owning global responsibility for assigned strategic accounts, driving expansion of bit.bio’s footprint and share of customer wallet across all relevant sites.
Developing, implementing and executing global Senior Strategic Account strategies that convert accounts from tactical to strategic partnerships.
Driving revenue growth for the ioCells business while identifying additional revenue opportunities across the broader portfolio, including CRISPR screens, custom derivatives and new cell type development.
Bit.bio is an award-winning spinout from the University of Cambridge that combines synthetic and stem cell biology for the precise, efficient, and consistent reprogramming of human cells used in research, drug discovery, and cell therapy. As a team of individuals, they value science, collaboration, openness, curiosity and creativity, united by trust and respect for each other.
Lead a high growth sales team for our Americas Field Accounts segment.
Focus on both customer retention and new business growth within the territory of ~250 assigned field accounts.
Support sellers in deal progression, contract negotiation and renewal discussions.
Clarivate is a global leader in trusted and transformative intelligence, providing enriched data, insights, analytics and workflow solutions. They harness human ingenuity to fuel breakthroughs across knowledge, research, and innovation, with a commitment to equal employment opportunities.