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Cyara
Cyara
4 open remote positions
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across channels. With a global team of passionate professionals, we foster a culture of curiosity, collaboration, and continuous learning.
Salary Distribution
3 of 4 jobs
Benefits Overview
1 of 4 jobs
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Open Positions
Recruit, onboard, and manage strategic partners including AI providers, GSIs, and consultants across EMEA. Negotiate partner agreements, develop joint business plans, and drive go-to-market strategies for mutual growth. Collaborate cross-functionally with Sales, Marketing, Product, and Customer Success to ensure partner success and market expansion.
Partner Management
Contract Negotiation
Business Development
Customer Experience
Cross-functional Collaboration
Develop and execute alliance strategies to drive pipeline generation and revenue growth with GSI partners. Build joint go-to-market programs, including co-selling motions and marketing campaigns. Leverage CX industry expertise to identify opportunities within contact center, CRM, and AI-powered customer interactions.
Channel Partnerships
Customer Experience
SaaS
Go-to-Market
Executive Relationship Management
Own customer outcomes and ensure each customer receives value from Cyara’s solutions throughout their lifecycle. Understand customer pain points and strategic objectives and how they can be solved with Cyara’s technology. Build adoption and value plans with customers to set a long-term vision for success and growth.
Customer Success
Strategic Account Management
Program Management
Technical Acumen
SaaS
Provide post-enablement customer support and workflow execution for Cyara customer accounts. Offer platform guidance, configuration support, and adoption assistance to improve operational quality. Coordinate with cross-functional teams to manage issues, SLAs, and customer health signals.
Managed Services
Customer Operations
ITIL
Project Management