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Key Responsibilities:
- Own customer outcomes and ensure value delivery throughout the lifecycle.
- Act as a program manager across the customer journey, including professional services.
- Host regular check-ins, onsite visits, and Executive Business Reviews.
What We're Looking For:
- 5+ years of Customer Success experience with strategic, multinational accounts.
- Proven ability to operate independently and coordinate across global teams.
- Strong technical acumen and enthusiasm for AI and emerging technology.
Why Join Us:
- Work with passionate people committed to making every customer interaction better.
- Competitive pay, comprehensive benefits, and flexible work options.
- Inclusive culture that values curiosity, collaboration, and continuous learning.
Cyara
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless, reliable interactions across channels. They have a global team that values curiosity, collaboration, and continuous learning, with a culture centered on innovation and trust.