Own a focused, named book of Apollo's highest-value partners and maintain live account plans, segmentation, health status, and risk flags.
Build joint business plans with partners covering mutual goals, certification, enablement, and co-marketing agendas.
Partner with Sales, Customer Success, and RevOps to grow managed ARR, monitor customer outcomes, and run the operating cadence including QBRs.
Apollo.io is the leading go-to-market solution for revenue teams, giving sales and marketing teams access to verified contact data and engagement tools. Founded in 2015, the company is trusted by over 500,000 companies, has raised approximately $250 million, and is valued at $1.6 billion.
Own post-close partner relationships and drive Sales Accepted Opportunities (SAOs).
Onboard and enable partners, from training to first opportunity.
Monitor partner health, re-engage underperformers, and scale success processes.
Finix is building the global operating system for fintech, starting with payments, and processes tens of billions of dollars annually. Founded in 2015 in San Francisco, it has raised over $200M and values diversity, equal opportunity, and innovation.
Manage day-to-day relationships with a portfolio of North American partners as their primary point of contact.
Monitor partner health and coordinate with internal sales, support, and services teams to resolve issues.
Support new partner onboarding and contribute to the growth of a global SaaS business.
The company is a global SaaS business focused on AI-powered finance and spend management solutions. It offers a collaborative, meritocratic culture with supportive leadership and a trust-based environment.
Manage day-to-day operations of the Insurity Partner Program and assigned ecosystem partners.
Serve as primary operational contact, overseeing partner onboarding, renewals, and performance monitoring.
Collaborate with program leadership to implement AI-driven process improvements and streamline partner operations.
Insurity provides cloud-native insurance software for the Property & Casualty market, trusted by top carriers and brokers. The company fosters a culture of innovation, teamwork, and continuous learning, with an award-winning onboarding experience.
Own end-to-end lifecycle for top-tier partner accounts, from onboarding through renewal and expansion.
Build and execute multi-year strategic partner plans aligned with partner business objectives.
Drive expansion and upsell opportunities while proactively identifying partner health risks and expansion signals.
Strive Pharmacy is a personalized compounding pharmacy that prepares medications tailored to each patient's specific needs. The company is a growing, collaborative team focused on putting the human element at the center of care and supporting employees' personal and professional growth.
Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.
Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.
Lead, coach, and develop a team of Customer Success Managers supporting scaled customers.
Own the digital Customer Success strategy, including 1:many programs like office hours, town halls, and email campaigns.
Drive retention, renewals, and growth for the scaled portfolio while using data to improve engagement.
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. The company fosters a culture of meaningful work, genuine care, and professional growth, where employees are free to show up as their full selves.
Foster long-term customer relationships and drive strategic success initiatives.
Conduct business reviews, resolve escalated issues, and collaborate cross-functionally.
Identify upsell and expansion opportunities to maximize revenue growth and retention.
Certn changes how trust works with The World's Easiest Background Check. They've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and are a remote-first company with a high-performance edge and a no-jerk policy.
Lead and manage strategic partnerships with agencies to drive revenue growth.
Collaborate with internal teams to align partner initiatives with business goals.
Analyze partner performance and optimize programs for mutual success.
Contentstack is a content management platform that helps brands deliver composable digital experiences. The company fosters a culture of innovation, care, and integrity, with a diverse and inclusive team of employees.
Lead, mentor, and develop a diverse team of Customer Success Professionals with coaching, training, and performance feedback.
Develop and implement data-based customer success strategies to improve satisfaction, retention, and expansion.
Partner with Operations to design and test new workflows, optimizing processes and enhancing efficiency.
Propelus simplifies workforce compliance management across healthcare, connecting professionals, employers, and regulators through innovative technology. The company is a remote-first, global team and a trusted leader for over 20 years, focused on bringing more good into healthcare.
Build strategic partnerships with enterprise healthcare clients to maximize adoption and business outcomes.
Act as a trusted advisor to C-level executives, aligning goals with product capabilities and success strategies.
Monitor account health, manage escalations, and identify growth opportunities to improve retention.
The hiring company delivers technology solutions for healthcare organizations, focusing on acute and post-acute care and serving vulnerable populations. It is a remote-first organization that emphasizes strategic partnerships, professional development, and customer success culture.
Serve as the primary Customer Success partner for high-value, strategically important customers, building trusted relationships and driving value realization.
Monitor account health, adoption, and risks using data and customer insights to develop retention and growth strategies.
Collaborate cross-functionally with Sales, Support, and Product teams to coordinate complex customer engagements and identify expansion opportunities.
Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. The company is a growing, vibrant, and successful organization with nearly 100% customer satisfaction and 97% annual renewal rate, fostering an inclusive culture with employee resource groups and a focus on work-life balance.
Own and grow a SaaS reseller partner ecosystem across North America, from recruitment through onboarding and long-term success.
Combine partner strategy, sales enablement, forecasting, and business planning to drive measurable partner revenue.
Collaborate with Sales, Marketing, Product, and technical teams as a trusted advisor to partner stakeholders up to C-level.
This is a partner company that builds and expands SaaS reseller ecosystems across North America, focusing on channel partnerships and commercial growth. It operates as an international SaaS and technology environment with a collaborative, inclusive team and flexible working arrangements.
Manage a scaled portfolio of customers using metrics, health signals, and repeatable engagement plays.
Drive onboarding and adoption through digital touchpoints like webinars, office hours, and product education.
Monitor customer health and risk, execute intervention plans, and support renewals and expansions.
Horizon3 is a fast-growing, remote cybersecurity company with the NodeZero autonomous pentesting platform. The team blends former U.S. Special Operations cyber operators and startup engineers, with a culture of ownership.
Own end-to-end partner lifecycle management, including strategic planning and GTM business plans to drive pipeline and growth.
Drive partner pipeline development, inspection, and deal progression in partnership with field sales.
Develop joint GTM plans with Marketing to drive co-sell and demand generation.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow to help 85% of the Fortune 500 work smarter, faster, and better. The company fosters an AI-native culture where technology and talent are unstoppable together.
Drive strategic customer success initiatives that improve satisfaction, onboarding, retention, and revenue growth for Enterprise customers.
Advocate for customers across the organization and turn industry insights into strategic recommendations.
Analyze performance metrics, identify cross-sell and upsell opportunities, and mentor junior team members.
Certn makes background checks easier, helping people move faster into jobs, homes, and opportunities. They're a remote-first team with $127M+ raised and Deloitte Fast 50 recognition three years running.
Manage a book of global, complex customers to drive adoption and growth.
Perform adoption analysis and lead joint planning to increase product value.
Drive customer advocacy by aligning cross-functional teams to resolve issues.
Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.
Drive indirect revenue growth and partner performance through business planning, relationship management, and sales execution.
Develop growth strategies for assigned partners and manage executive relationships across National Accounts, DMRs, TSPs, and strategic partners.
Serve as channel program expert, guide partners to solutions, and escalate complex partner and customer issues.
ConnectWise is a global software company that helps 45,000+ technology solution providers manage and grow their businesses. With 3,000+ colleagues across North America, EMEA, and APAC, it fosters an inclusive culture where every colleague is valued.
Develop and execute strategic account plans that drive measurable value for enterprise customers.
Build trusted relationships with key stakeholders and lead renewal and expansion efforts.
Analyze customer data and collaborate cross-functionally to ensure seamless customer experiences.
RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.
Strategically manage a customer portfolio, driving adoption, retention, renewals, and expansion.
Lead executive business reviews with VP and C-suite stakeholders and own complex negotiations.
Leverage AI-assisted workflows, mentor peers, and contribute to team best practices.
1Password provides enterprise password management and Unified Access Management for modern teams and AI. They have surpassed $400M ARR, serve 180,000 businesses, and foster a fast-paced, collaborative, feedback-driven culture.