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Key Responsibilities:
- Manage enterprise customer relationships and develop joint success plans.
- Serve as a strategic advisor to executive stakeholders and drive adoption.
- Monitor account health, mitigate churn, and identify growth opportunities.
Requirements:
- Experience in a customer-facing SaaS or technology role.
- Healthcare sales or account management background.
- Strong analytical skills and proficiency with CRM platforms like Salesforce or Gainsight.
Benefits & Perks:
- Annual compensation of US$118,000–US$132,000.
- Fully remote role based in the United States.
- Opportunities for professional development and strategic impact.
Partner Company
The hiring company delivers technology solutions for healthcare organizations, focusing on acute and post-acute care and serving vulnerable populations. It is a remote-first organization that emphasizes strategic partnerships, professional development, and customer success culture.