Enterprise Customer Success Manager (18 month contract)
Remote regions
GlobalBenefits
6w PTO
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Role:
- 18-month contract driving success for Enterprise customers and complex integrations.
- Execute strategic customer success initiatives and collaborate cross-functionally to meet business goals.
Key Responsibilities:
- Develop strategies that improve satisfaction, onboarding, retention, and revenue growth.
- Analyze performance metrics, track upsell opportunities, and mentor junior team members.
Benefits & Culture:
- 32 days of PTO, company-paid benefits from day one, and a work-from-home allowance.
- Remote-first culture with a professional development budget and flexible arrangements.
Certn
Certn makes background checks easier, helping people move faster into jobs, homes, and opportunities. They're a remote-first team with $127M+ raised and Deloitte Fast 50 recognition three years running.