Scaled Account Manager
Remote regions
North AmericaBenefits
Unlimited PTO
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About the Role:
- Own the commercial relationship and customer strategy for a large portfolio of primarily SMB and mid-market accounts.
- Use a repeatable coverage model to identify and prioritize customers with the highest growth potential.
What You'll Do:
- Drive retention, renewals, and expansion by partnering with internal teams and leading commercial conversations.
- Manage account reviews, escalations, and customer feedback loops to ensure success.
Who You Are:
- 2+ years in Account Management, Customer Success, or Customer Engineering, plus 3+ years in a technology company.
- Strong technical, analytical, and communication skills with a desire to grow.
DoiT
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'