Serves as strategic advisor for complex accounts, owning customer outcomes, retention, and growth.
Drives adoption and value through product expertise, data, and change management.
Leads strategic communication, renewals, and cross-functional execution.
Unite Us provides a national network and software that connects community-based organizations, government agencies, and healthcare organizations to improve whole-person health. The company fosters an inclusive, remote-friendly culture with employee resource groups and a mission-driven environment.
Partner with initial customers to drive product value and build trusted advisor relationships with executive sponsors.
Evolve the customer onboarding strategy and collaborate cross-functionally to translate business needs into solutions.
Drive adoption, engagement, and growth by helping customers achieve transformational goals in partnership with Moveworks.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
You will manage a pool of 10-20 top strategic customers, developing executive relationships and driving value through quarterly business reviews.
You will develop and execute a three-year strategic model to sustain growth and ensure high retention and revenue expansion.
You will collaborate with internal teams to identify upsell and cross-sell opportunities, maintaining 100%+ net retention rates.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. They are a high-growth healthcare IT company with a start-up vibe and over 3,000 customers.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Manage client accounts to grow KPIs, embed our solutions, and drive renewals and expansions.
Deliver complex technical integrations, strategic success plans, and quarterly business reviews.
Coach and support CSMs, partnering with sales and technology teams to unlock growth opportunities.
NICE Ltd. provides software products that help global businesses deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE serves 25,000+ enterprises including 85 of the Fortune 100, and is known for an ambitious, high-performance culture that challenges limits and plays to win.
Drive strategic account growth by identifying and closing expansion opportunities within existing enterprise accounts.
Build deep relationships with stakeholders and act as the voice of the customer across internal teams.
Maintain CRM hygiene and execute data-driven territory plans to maximize retention and lifetime value.
Acquia empowers ambitious brands to create digital customer experiences using its open source Drupal-based Digital Experience Platform. The company is headquartered in Boston, is Great Place to Work-Certified, and is recognized as a market leader by analysts.
Support sales operations, onboarding clients, managing accounts, and preparing quotes.
Partner with Account Executives, clients, and internal teams to ensure accurate, on-time order fulfillment.
Act as a trusted advisor and client advocate to build long-term relationships and improve customer experience.
Myriad360 is a technology solutions company focused on delivering exceptional customer experiences through sales operations and account management. It fosters a culture built on core values like 'We Before Me' and 'Own It,' and is consistently recognized as a best place to work with a transparent, inclusive environment.
Own strategic customer relationships after the sale, build onboarding playbooks and account health scoring, and lead a small customer success team.
Identify renewal risks at least 120 days in advance, partner with Sales on renewals and expansions, and run quarterly business reviews.
Manage escalations, coordinate cross-functional resolutions, and bring customer and vendor insights to Product and Engineering.
Our client is a SaaS company that powers branded vendor marketplaces for banks, venture capital firms, private equity firms, and business communities. They are a high-growth vendor management startup with a small, collaborative team offering direct leadership access and room to grow.
Develop trusted advisor relationships with executive sponsors and align activities with customer business goals.
Drive adoption, training, and best practices to maximize customer value and ROI.
Identify growth opportunities and collaborate with sales to ensure retention and renewals.
Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.
Own the customer relationship from late-stage sales through onboarding and ongoing partnership, serving as the customer's advocate inside the company.
Drive adoption, manage account health, and lead business reviews to ensure customers see real value from the platform.
Partner with Implementation and cross-functional teams to deliver seamless onboarding and address risks, gaps, and opportunities.
Keebler Health is building the operating system for value-based care, empowering risk-bearing healthcare organizations to unlock the full power of their data. They are an early-stage company with a fast-paced, innovative environment and a collaborative team culture.
Own the client relationship as the primary point of contact for a portfolio of accounts.
Develop account strategies and identify growth opportunities in collaboration with Customer Success.
Guide clients through onboarding, business reviews, and renewals to drive retention and expansion.
PeopleJoy provides education assistance benefits to help employers attract and retain talent. The company has a diverse culture united by a shared drive to help others and improve lives.
Lead onboarding and launch planning for high-value international clients.
Own a portfolio of enterprise and mid-market relationships and find expansion opportunities.
Coordinate complex needs across Sales, Solutions Engineering, Product, Support, and Operations.
Tremendous is a global platform for businesses to send thousands of payouts to anyone, anywhere, for free. The company is profitable and growing without outside investors, with a fully remote, low-meeting culture and an employee NPS in the high 80s.
Own and manage a portfolio of enterprise customers as the primary relationship lead across deployment, adoption, renewal, and expansion.
Drive product adoption and time-to-value while partnering with Sales, Product, Engineering, and Professional Services to align technology with business outcomes.
Lead executive-level reviews, manage retention risks, and identify expansion opportunities to grow ARR and customer loyalty.
Our partner provides advanced data management solutions, helping enterprises maximize value from data quality, governance, observability, and analytics. They foster a remote-first, collaborative culture focused on innovation, data-driven decision-making, and professional growth.
Own the commercial cycle for renewals and expansion within existing enterprise accounts.
Navigate large, siloed organizations and align stakeholders for renewal and expansion sales.
Serve as the executive-facing commercial leader translating AI capabilities into business value.
We are the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines and MetLife. Backed by WndrCo, Y Combinator, and Index Ventures, we are a growing company helping enterprises drive efficiency and lower costs through AI automation.
Own run-state client portfolio health, leading operational check-ins and health reviews.
Build trusted relationships with key stakeholders and act as a strategic advocate for clients.
Drive renewals, upsell, and cross-sell opportunities to deliver ongoing value and growth.
Stoneridge Software is a Microsoft Dynamics implementation partner that helps businesses succeed with software solutions. As a 2025 Top Workplace Honoree, the company fosters a remote-forward culture emphasizing collaboration, continuous improvement, and work-life balance.
Own a portfolio of high-value SMB accounts as a trusted advisor, driving retention and growth.
Proactively expand accounts across Toptal's full portfolio, including specialized talent, HireGlobal, and AI-driven services.
Manage the full client lifecycle, from discovery to closing expansion, while keeping accurate Salesforce data.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale teams on-demand. It is the world's largest fully remote workforce, with $200+ million in annual revenue and a culture encouraging innovation, social interaction, and fun.
Own client relationships post-implementation, driving renewals and expansion.
Monitor customer health metrics and adoption trends to reduce churn and increase value.
Act as the voice of the customer, collaborating with cross-functional teams and supporting events.
Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.
Actively manages a book of business to minimize churn and drive healthy growth by driving business value.
Acts as a trusted advisor to assigned accounts, ensuring customers’ business processes and needs are fully met by the Tenna platform.
Helps customers drive product adoption, moving them along the maturity curve, and deriving value from our solution.
Tenna empowers customers to control their mixed assets anytime, anywhere, on one comprehensive platform. We are a team of quality-obsessed, gritty, continuous learners, collaborative problem solvers, and just plain awesome.
Manage a portfolio of mid-market accounts, driving retention and growth through consultative relationships.
Conduct product demos and use data to proactively identify upsell opportunities and customer needs.
Serve as the Voice of the Customer, escalating feedback to influence product prioritization.
TeamSnap is a youth sports technology company that provides platforms for managing teams and organizations. With a remote-first culture, they have been named one of Outside Magazine's Best Places to Work and Sports Business Journal’s Best Places to Work in Sports, fostering innovation and collaboration.