Source Job

• Manage client retention, growth, and successful onboarding of new clients.
• Oversee day-to-day account activities, program execution, and client reviews.
• Collaborate with internal teams to drive engagement and resolve issues.

Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.

• Own and manage client and broker relationships for a portfolio of 25-30 large market accounts, ensuring high-quality experience and proactive risk mitigation.
• Execute engagement workflows, analyze client KPIs, and develop data-driven action plans to drive retention and satisfaction.
• Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge teams, and lead client meetings with strong executive presence.

Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.

• Serve as trusted partner for health plans from implementation through ongoing value delivery.
• Manage day-to-day client interactions, reporting, analytics, and program delivery KPIs.
• Drive health plan satisfaction, retention, renewals, and expansion opportunities.

Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients across all 50 states. Founded in 2019, it is a fully remote company recognized as one of the most influential companies of 2023, with a passionate and diverse culture.

• Manage enterprise client relationships and drive outcomes through data-driven recommendations.
• Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
• Own revenue targets including renewals and expansions, and mentor team members.

Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.

• Lead and expand Cisive's most strategic and complex client relationships as a senior-level point of contact.
• Drive long-term client satisfaction, program performance, and revenue growth through cross-functional collaboration.
• Oversee IT projects, conduct annual reviews and QBRs, and lead contract renewals to meet contractual commitments.

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in healthcare, financial services, and transportation. A global leader, it empowers organizations to hire with confidence through a technology-first approach and a culture of integrity, innovation, and customer obsession.

• Lead a portfolio of healthcare client accounts, owning relationships, retention, growth, and financial performance.
• Guide integrated marketing plans across media, strategy, creative, content, digital, and analytics teams.
• Oversee pricing, budgets, and revenue forecasting while anticipating risks and developing organic growth plans.

Unlock Health is a full-service marketing communication agency grounded in technology and built for healthcare, integrated with a managed care consultancy. They bring together leading healthcare firms to align brand, marketing, technology, and revenue strategy for healthcare organizations.

• Manage and grow relationships with an assigned portfolio of clients, serving as a trusted day-to-day partner.
• Drive platform adoption, client engagement, and strategic account plans to ensure clients maximize value.
• Analyze client health and collaborate with internal teams to support retention, growth, and issue resolution.

iCapital is a financial technology company powering the world's alternative investment marketplace. The company fosters a culture of innovation, collaboration, and client success, offering comprehensive benefits and an equal opportunity environment.

• Own end-to-end onboarding and deployment of Twin programs for enterprise clients.
• Build strong client relationships and drive program value through consultative recommendations.
• Manage cross-functional teams and internal resources to deliver successful launches.

Twin Health uses AI Digital Twin technology to help people prevent and reverse chronic metabolic diseases like type 2 diabetes and obesity. With more than $100 million raised and a passionate, collaborative team, Twin Health is scaling rapidly and has been recognized as a top workplace.

• Manage and mentor Regional Account Managers and Client Success Managers to support a national client base.
• Develop account management strategies to drive client growth, retention, and long-term business objectives.
• Lead strategic client relationships and serve as executive sponsor for key accounts.

WWHS provides international recruitment and account management services for healthcare clients, maintaining relationships with over 100 core clients nationwide. The company emphasizes operational excellence, client loyalty, and building high-performing sales and operations teams.

• Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
• Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
• Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.

Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.

• Lead and develop a team of account managers, setting standards and career paths while ensuring balanced workloads.
• Own the health of client relationships and directly manage high-visibility accounts with best practices.
• Refine project management processes, drive Monday.com adoption, and champion AI enablement.

bswift is a leading benefits administration company that simplifies employee benefits through innovative technology and tailored services. The company serves thousands of clients nationwide with a fun, flexible, creative culture, and has been named one of Chicago's Best and Brightest Companies to Work For.

• Own and grow a portfolio of accounts, with net revenue retention and expansion as the primary success metrics.
• Develop and execute account plans, negotiate renewals, and identify upsell and cross-sell opportunities.
• Conduct quarterly value-based reviews with top customers and maintain accurate sales forecasts.

Mitratech is a global software company focused on simplifying operations in Legal, Risk, Compliance, and HR. They serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture.

• Manage and grow a high-volume portfolio of SMB healthcare customers, focusing on retention, renewals, and expansion.
• Drive customer adoption and satisfaction through proactive engagement, onboarding support, and scalable account management processes.
• Collaborate cross-functionally with Customer Success, Sales, Product, and Support to ensure clinicians receive exceptional value from Freed's products.

Freed combines clinician insights with AI technology to create products that make clinicians happier, starting with an AI scribe that automates medical documentation. With over 28,000 paying clinicians and backing from Sequoia Capital, Freed is rapidly expanding and values fast, ambitious, and smart individuals who want to care for the people who care for our health.

• Build relationships with targeted clients and strategically consult to strengthen retention and recurring revenue.
• Educate clients on new products, features, and industry knowledge to maximize their Subsplash investment.
• Develop innovative solutions tailored to client needs and help them succeed in platform utilization.

Subsplash is an engagement platform for churches, Christian ministries, non-profits, and businesses, serving 14,000+ clients. The company is a team of 290+ mission-driven people committed to humility, innovation, and excellence.

• Manage and grow a portfolio of client accounts in the steel fabrication industry, ensuring adoption, retention, and renewals.
• Act as the main point of contact for clients, leading check-ins, business reviews, and identifying upsell opportunities.
• Collaborate with sales, product, and support teams to drive client success and gather feedback for product improvement.

Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.

• Lead the growth, retention, and strategic direction of large B2B client relationships.
• Build trusted partnerships with VP and C-suite stakeholders and advise on business, marketing, and growth priorities.
• Oversee integrated full-funnel marketing strategies across paid and organic channels.

Wpromote is a digital marketing agency that helps B2B clients grow through integrated strategies and measurable value. It fosters a remote-first culture with office hubs in Los Angeles and New York, and emphasizes an inclusive, equal opportunity environment.

• Manage strategic client relationships for 5-8 clients or one enterprise account, leading quarterly business reviews and driving retention and expansion.
• Provide mentorship to account managers and coordinators, leading departmental initiatives end-to-end.
• Act as a product expert for Digible's Fiona platform, gathering feedback and partnering with product teams on improvements.

Digible is a privately owned company founded in 2017, providing sophisticated digital marketing solutions and a predictive analytics platform, Fiona, for the multifamily industry. They value diversity and have a collaborative, transparent culture with core values including authenticity, curiosity, focus, humility, and happiness.

• Serve as a trusted advisor to key accounts and customer stakeholders.
• Generate timely, accurate quotes and ensure smooth order placement.
• Coordinate with internal/external teams to forecast and deliver orders on time.

We challenge and enable our employees to achieve great things. We are consistently listed among Inc & Crain's 'Best Places to Work' with an accessible and engaged executive team.

• Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
• Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
• Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.

• Lead day-to-day delivery of a commercial pharmaceutical account as a trusted client partner.
• Manage integrated communications projects from brief through delivery with cross-functional teams.
• Oversee timelines, budgets, and account operations while identifying growth opportunities.

Ashfield MedComms is a global leader in medical communications, serving clients across medical affairs, publications, and commercial. It is part of Inizio Medical, an international network with significant scale and expertise, fostering an inclusive and collaborative culture.