Senior Client Success Manager
Benefits
Unlimited PTO
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About the role:
- Serve as the primary owner of day-to-day client relationships for large market accounts, ensuring consistent delivery of value.
- Monitor key metrics to identify risks and opportunities, translating insights into actionable engagement plans.
What you'll do:
- Manage multiple concurrent projects with strong attention to detail, maintaining clear priorities and deadlines.
- Develop and deliver high-quality reports and presentations for clients and brokers.
- Travel up to 25% for in-person sessions and HQ meetings.
Ideal candidate:
- 5+ years of experience managing a large B2B book of business, preferably in healthcare or benefits.
- Exceptional project management, communication, and data-driven problem-solving skills.
- Proven track record of building executive relationships and collaborating cross-functionally in fast-paced environments.
Compensation and benefits:
- Salary range: $120,000 - $140,000 per year, plus equity and comprehensive benefits.
- Includes flexible PTO, medical/dental/vision plans, 401(k) with match, and more.
Garner Health
Garner Health transforms the U.S. healthcare system by using advanced data analytics to identify high-performing doctors and incentivize members to seek better care. In five years, the company has helped over 2.5 million people access higher-quality care, saved $1 billion in healthcare costs, and doubled annually, recently closing a Series E round.