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Senior Client Manager
UpMetrics
US
Client Management
Project Management
Communication
Accountabilities:
- Set the vision and strategic direction for client service excellence, ensuring strong client satisfaction, operational performance, retention, and business growth.
- Serve as a senior escalation point for service delivery concerns and oversee execution of Annual Enrollment activities.
Requirements:
- Hold a Bachelor's degree and have 8+ years of progressive experience in benefits administration with strong client relationship management.
- Demonstrate excellent communication, analytical skills, and the ability to manage complex engagements and multiple priorities.
Benefits:
- Enjoy an annual salary range of $110,000–$172,000 with eligibility for a quarterly bonus incentive plan.
- Access a comprehensive benefits package and professional development opportunities in a technology-enabled environment.
Partner Company
Our partner provides technology-enabled benefits administration solutions. They focus on client service excellence and operate in a complex benefits administration environment.