Twin Health

8 open remote positions

Twin Health empowers people to prevent and reverse chronic metabolic diseases like type 2 diabetes using AI Digital Twin technology. The company is scaling rapidly with over $100 million in funding and has been named one of Newsweek's Top Most Loved Workplaces.

Salary Distribution 8 of 8 jobs

PTO Distribution 8 of 8 jobs

Unlimited PTO 8 jobs (100%)

Parental Leave Distribution

Maternity Leave 8 jobs

16w
16w
16w

Paternity Leave 8 jobs

8w
8w
8w

Benefits Overview 8 of 8 jobs

401(k) (8) Equity (7) Dental (6) Vision (6) Medical (5) Parental Leave (5) PTO (4) HSA (3) FSA (2) Healthcare (2) Unlimited PTO (2) Dental Insurance (1) Equity Participation (1) Flexible Spending Account (1) Health Savings Account (1) Medical Insurance (1) Unlimited Vacation (1) Vision Insurance (1)

Open Positions

New Member Services Lead

$72,000–$85,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Lead, coach, and develop a team of Member Service Representatives to deliver exceptional member experiences.
  • Manage daily operations, including real-time queue management and quality assurance through call audits and calibrations.
  • Track performance metrics and drive continuous improvement using data from Salesforce, Zendesk, and Talkdesk.

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Vice President, Care Team Operations

$250,000–$270,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Owns the people-management engine behind the care team, ensuring hiring, training, and performance drive predictable outcomes.
  • Develops demand-per-member models that accurately allocate care team resources based on member complexity.
  • Designs and governs SOPs, SLAs, and algorithms that operationalize care team workflows system-wide.

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Principal Product Designer

$220,000–$240,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the end-to-end experience strategy for the mobile app, inventing interaction patterns for agentic AI in healthcare.
  • Pioneer agentic UX from 0 to 1, designing entirely new interaction patterns for AI systems that act proactively.
  • Set the quality bar for design at Twin, translating clinical complexity into intuitive, motivating experiences.

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Director, Medicare Advantage Strategy

$215,000–$245,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Serve as Twin's subject matter expert on Medicare Advantage, providing deep market and member insights to guide product and strategy decisions.
  • Partner with Product, Clinical, and Commercial teams to shape the MA member experience and care model.
  • Represent Twin externally as a thought leader through industry events and customer conversations.

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Senior Product Manager, Clinical Platform

$180,000–$205,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the scheduling and lab experience end to end, including the core clinical operations platform, balancing reliability with a roadmap to modernize.
  • Build workforce planning tools for care team capacity, partnering with teams on supply and demand models.
  • Design and deliver AI-powered features that improve scheduling efficiency, lab turnaround, and staffing decisions.

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Senior Principal Product Manager, Member Experience

$195,000–$225,000/yr
US Unlimited PTO 16w maternity 8w paternity

  • Own the strategy, roadmap, and execution for Twin's AI-powered member experience across app, chat, and voice.
  • Develop deep member understanding through research and data to deliver personalized health guidance and behavior change.
  • Define success metrics, balance rapid experimentation with long-term investments, and drive alignment across leadership.

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New Bilingual Member Services Representative (English/Spanish)

$21–$21/hr
US Unlimited PTO 16w maternity 8w paternity

  • Serve as the first point of contact, resolving member needs with warmth and professionalism in a single interaction.
  • Guide members through enrollment, eligibility, device setup, and scheduling with genuine care.
  • Maintain compliance, record interactions accurately, and provide operational support across multiple platforms.

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