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  • Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
  • Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
  • Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.

Customer Success Project Management Client Relationship Process Optimization Executive Communication

20 jobs similar to Client Engagement Manager

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$85,000–$125,000/yr
US

  • Lead seamless implementations and coordinate cross-functional go-lives.
  • Drive high-impact onboarding through launch strategies and engagement campaigns.
  • Own ongoing employer relationships as the strategic account owner.

We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.

US

  • Lead day-to-day project management for partner implementations, tracking milestones, dependencies, and open items.
  • Prepare polished partner-facing materials including project plans, presentations, and decision logs.
  • Coordinate cross-functionally with clinical, operations, finance, legal, and provider operations teams.

Chamber Cardio is rebuilding the cardiology system by partnering with independent cardiologists to improve outcomes through technology and operational tools. As a growing startup, they value low ego, empathy, courage, ownership, and grit.

US Unlimited PTO

  • Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
  • Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
  • Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.

Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.

US Unlimited PTO

  • Own the success, retention, and growth of a portfolio of health plan clients.
  • Lead recurring client meetings, executive business reviews, and performance discussions.
  • Identify client risks, performance gaps, and emerging needs, and drive plans to address them.

Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.

$100,000–$156,000/yr
US Unlimited PTO

  • Serve as the customer's primary point of accountability from contract signing through the entire relationship, managing a portfolio of enterprise accounts.
  • Lead data connector builds, platform configuration, and cross-functional coordination to ensure on-time delivery and adoption.
  • Drive value realization through regular touchpoints, Quarterly Business Reviews, and proactive risk management to maintain account health.

Arcadia is a healthcare technology company that transforms complex, diverse data into a unified platform to help organizations deliver better care, boost revenue, and lower costs. The company is a fast-growing market leader in population health management software, recognized by industry analysts like KLAS and Forrester, and offers a dynamic, mission-driven culture.

US

  • Lead a team of 5-8 high performing client managers or account directors for our largest client accounts.\n- Develop executive relationships with clients in an executive sponsor capacity and partner with SVP on Value Management methodology.\n- Use financial acumen to drive strategic positioning and growth while serving as a leader of our global client team.

Modern Health is a mental health benefits platform for employers., Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170M and is the fastest female-founded unicorn in the US with a remote-first culture centered on high empathy and accountability.

$118,000–$132,000/yr
US

  • Serve as a strategic advisor to enterprise healthcare customers, building relationships with C-suite executives and driving outcomes, adoption, and growth.
  • Develop and execute account plans, lead executive business reviews, and identify improvement opportunities through data analysis.
  • Collaborate with internal teams and facilitate stakeholder collaboration to advance care coordination and network performance.

PointClickCare is a leading healthcare technology company that provides software solutions for care coordination across acute, post-acute, and payer settings. With a focus on value-based care, the company serves a large enterprise client base and fosters a culture of innovation and customer partnership.

$80,000–$110,000/yr
US 3w PTO

  • Support end-to-end implementation for strategic partnerships, coordinating cross-functional teams and timelines.
  • Manage project plans, track risks, and ensure successful launches across multiple concurrent projects.
  • Serve as a point of contact for partners and internal stakeholders, facilitating communication and documentation.

Synapticure is a specialty care and life sciences company focused on neurodegenerative diseases. It is a remote-first company with a team distributed across the US.

US

  • Lead enterprise implementations from sales handoff through launch, managing scope, milestones, risks, and resources.
  • Drive post-launch customer success, including adoption, value realization, and renewal strategies.
  • Establish governance through steering committees, business reviews, and cross-functional alignment.

Ovatient is a virtual-first healthcare services company that delivers accessible virtual primary care, urgent care, and behavioral health in partnership with health systems. Founded by The MetroHealth System and MUSC Health, the company values ownership, respect, systems thinking, boldness, and connected care.

$125,000–$145,000/yr
US Unlimited PTO

  • Build and maintain strategic relationships with C-suite executives in complex healthcare enterprises.
  • Drive account growth through cross-selling, upselling, and accurate forecasting against revenue goals.
  • Facilitate Quarterly Business Reviews and coordinate cross-functional teams to ensure customer success and retention.

symplr is revolutionizing healthcare operations with a platform that drives effective, efficient workflows and outcomes. They are a remote-first company with employees across the US, India, and the Netherlands, guided by values of teamwork, customer focus, and integrity.

$165,000–$185,000/yr
US Unlimited PTO

  • Serve as the primary strategic advisor to client leadership, driving retention, expansion, and relationship management.
  • Define the Customer Success playbook, including account health-scoring, QBRs, and reporting cadence.
  • Act as the client advocate internally, ensuring business goals are communicated to Operations and Product teams.

Covera Health combines clinical expertise, advanced AI, and radiology quality datasets to improve diagnostic accuracy and patient outcomes. They are backed by Insight Partners and support nearly 6 million people across major employers and health plans.

$90,000–$100,000/yr
US Unlimited PTO

  • Managing a portfolio of foundational clients, building strong relationships and driving patient and client impact.
  • Coordinating implementation projects and owning the process for new client launches.
  • Delivering reporting, leading renewals, and resolving client issues as they arise.

CancerNavigator is a healthcare startup that provides white-glove, end-to-end cancer support services for patients and their families. The company serves approximately 1 million covered lives across 65 clients and values putting patients first, respect for responsibility, and kindness.

$106,000–$120,000/yr
US

  • Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
  • Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
  • Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.

$105,000–$130,000/yr
US Unlimited PTO

  • Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
  • Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
  • Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.

We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.

$68,000–$95,000/yr
US Unlimited PTO

  • Manage flawless execution and delivery of high-value projects with multi-disciplinary teams.
  • Build strong, mutually trusting client relationships by ensuring excellence in delivery and clear communication.
  • Oversee budget tracking, timelines, and project briefs to support brand planning and strategic initiatives.

Inizio Evoke is a global health marketing, communications, and transformation platform that uses data-driven insights and human centricity to inspire meaningful change. They offer a fully remote work environment with outstanding benefits, fostering a diverse and inclusive culture.

$150,000–$170,000/yr
US Unlimited PTO

  • Own and grow a focused portfolio of Pivotal's largest health system accounts, focusing on retention, expansion, and long-term partnership success.
  • Serve as a trusted strategic advisor to revenue cycle leaders, translating complex billing and reimbursement workflows into measurable outcomes.
  • Lead strategic account planning, develop playbooks, and act as the voice of the client to inform Product and Engineering.

Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. It is an early-stage, scaling company with a collaborative, low-ego team culture.

US Unlimited PTO

  • Design and launch digital Customer Success programs across the employer lifecycle, including automated onboarding, activation, and renewal campaigns.
  • Build customer health scoring models and dashboards to track engagement, adoption, and program ROI for a B2B2C model.
  • Own customer inquiries and escalations for tech-touch accounts, establishing triage paths and feeding insights back into program improvements.

Tapcheck is a digital platform offering on-demand pay access to earned wages, helping employees relieve financial stress without high-interest loans. The team is passionate about improving financial wellness and values humility, grit, and continuous improvement in a collaborative environment.

$130,000–$145,000/yr
US Unlimited PTO

  • Manage enterprise client relationships and drive outcomes through data-driven recommendations.
  • Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
  • Own revenue targets including renewals and expansions, and mentor team members.

Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.

$140,000–$190,000/yr
US

  • Lead and grow a high-performing Customer Success team with clear structure and goals.
  • Own enterprise relationships with top sponsor and CRO accounts, becoming a trusted executive partner.
  • Build scalable processes and partner with Product, Support, and Sales to drive customer outcomes.

Mural Health is a fast-growing clinical technology startup that makes clinical trials easier for participants. As a small, mission-driven team, they are dedicated to eliminating barriers for participants and caregivers.

North America

  • Own the relationship with key stakeholders including executive sponsors for value amplification.
  • Own retention and renewal outcomes by proactively managing health and risk.
  • Drive growth by identifying expansion signals and building business-value cases.

Conexiom provides an Intelligent Order Automation platform powered by CoreAI to eliminate manual work for manufacturers and distributors. With over 20 years of innovation and a Microsoft Azure foundation, they build inclusive culture and trusted products.