Serve as the customer's primary point of accountability from contract signing through the entire relationship, managing a portfolio of enterprise accounts.
Lead data connector builds, platform configuration, and cross-functional coordination to ensure on-time delivery and adoption.
Drive value realization through regular touchpoints, Quarterly Business Reviews, and proactive risk management to maintain account health.
Support end-to-end implementation for strategic partnerships, coordinating cross-functional teams and timelines.
Manage project plans, track risks, and ensure successful launches across multiple concurrent projects.
Serve as a point of contact for partners and internal stakeholders, facilitating communication and documentation.
Synapticure is a specialty care and life sciences company focused on neurodegenerative diseases. It is a remote-first company with a team distributed across the US.
Manage implementations for small and mid-market health plan groups as the primary operational contact during onboarding.
Maintain project plans, timelines, and deliverables; coordinate execution across internal and external teams.
Coordinate technical and operational launch requirements including eligibility validation, marketing readiness, and client configuration.
Virta Health is on a mission to reverse metabolic disease in one billion people through technology, personalized nutrition, and virtual care. They have raised over $350 million from top-tier investors and partner with major health plans, employers, and government organizations.
Be the primary client-facing representative during the implementation process.
Create and maintain detailed project plans and open item logs for monitoring.
Coordinate across internal teams and the client to ensure timely completion of deliverables.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. The company has onboarded hundreds of thousands of members since 2016 and fosters a mission-driven, collaborative culture guided by values of integrity, courage, and togetherness.
Own the Customer Success Plan for every assigned account, tied to business objectives, and quarterback execution across Delivery, Operations, Technology, and Product.
Surface account risk before the customer does and own the Path to Green plan for every at-risk account with named owners and measurable outcomes.
Identify multi-product and cross-sell opportunities, partner with Sales for clean handoffs, and maintain current commercial architecture for each account.
HealthEdge provides healthcare technology solutions that help payers achieve customer outcomes, retain referenceable customers, and expand revenue. As a company, HealthEdge values accountability and cross-functional teamwork, with a focus on data integrity and proactive issue resolution.
Lead global enterprise customer deployment projects from post-sale kickoff through implementation and handoff to Customer Success.
Own program plans, BRDs, SOWs, and risk registers, keeping stakeholders informed weekly.
Manage third-party partner relationships and collaborate with cross-functional teams to ensure successful delivery.
Sayari provides AI-driven economic security and commercial risk intelligence using a vast database of public records. With offices globally, the company fosters a collaborative and positive culture, and is trusted by government agencies and Fortune 500 enterprises.
Cultivates customer relationships and manages service delivery to increase utilization of GHX solutions.
Monitors quality metrics, develops re-engagement campaigns, and leads implementations for new customers.
Mentors team members, resolves technical issues, and coordinates launch schedules with cross-functional teams.
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide, with a culture focused on innovation and collaboration.
Own end-to-end delivery of large, complex implementations from kickoff through stabilization and handoff to ongoing operations.
Develop and maintain comprehensive project plans, including workplans, milestone schedules, and risk management.
Build and lead the implementation function, including standardized playbooks and KPIs.
Waymark is a healthcare technology company that provides support and technology-enabled care to help primary care providers keep Medicaid patients healthy. They are a team of healthcare providers, technologists, and builders guided by core values of bold builders, humble learners, and focused urgency.
Serve as the second escalation point for complex client issues and support executive leadership with strategic updates.
Lead and mentor the implementation team, driving high-quality planning and cross-functional collaboration.
Develop strategies to meet performance guarantees and enhance client satisfaction through proactive decision-making.
AffirmedRx is a pharmacy benefit management company dedicated to improving healthcare outcomes by bringing clarity, integrity, and trust to the industry. They foster a culture of teamwork and integrity, with a focus on clinical excellence and transparency.
As an Engagement Manager, you lead customer implementations and ensure healthcare organizations realize value from Axuall's solutions.
You develop implementation strategies, build trusted partnerships, and coordinate cross-functional teams to deliver successful business outcomes.
The ideal candidate brings experience in enterprise software implementation, project management, and customer success, preferably in healthcare.
Axuall is a clinical workforce intelligence company that provides a national real-time practitioner data network to healthcare organizations. The company is backed by over two dozen leading healthcare organizations and focuses on improving clinical workforce efficiency.
Own the post-sale relationship for a focused portfolio of high-value, high-complexity enterprise customers, serving as a strategic advisor and trusted operational partner.
Drive product adoption across complex, multi-workflow environments and develop customized success plans tied to customer operational KPIs.
Own renewal cycles and identify expansion opportunities, collaborating cross-functionally with Sales, Product, and Support.
Parachute Health is the leading digital ordering platform for medical equipment and supplies, connecting health systems, plans, and suppliers to help patients get life-saving products at home. They have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, and maintain a remote-first culture.
Manage day-to-day payer implementation projects with timelines and open items across teams.
Prepare polished payer-facing materials including project plans and decision logs.
Coordinate with Clinical, Operations, Finance, and Legal to resolve issues and support post-launch account management.
Chamber Cardio rebuilds the cardiology system around outcomes by equipping independent cardiologists with technology and operational tools. The company partners with physicians to lead population health efforts, combining AI tools with human-centered care to transform heart health at scale.
Lead end-to-end project management for complex strategic partnership implementations, establishing delivery approach and governance.
Serve as primary implementation contact and trusted partner, building relationships with senior stakeholders.
Translate commercial partnerships into joint operating models, manage integrated plans, and drive risks to resolution.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. They deliver personalized support through an AI-native platform and reach over 170 million people worldwide, with a culture focused on innovation and inclusion.
Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.
Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.
Serve as the primary point of contact for customers, forming trusted relationships and owning complex technical implementation projects from kickoff through go-live.
Consult with customer technical teams on data extraction, transformation, and loading from EMR, ADC, and other systems into the Bluesight platform.
Validate, reconcile, and analyze data using command-line tools and scripts, produce technical procedures, and collaborate cross-functionally to improve processes.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high growth healthcare information technology company with a start-up vibe and over 3,000 customers using proven solutions.
Lead and manage the implementation and operation team to execute project plans for new and existing clients.
Partner with internal product development, operations, and client services to ensure successful and on-time delivery.
Continuously identify process improvement opportunities and mentor staff to maximize performance and potential.
Cotiviti is a healthcare data analytics and payment accuracy company that partners with clients to improve outcomes and reduce costs. The company fosters a collaborative culture and offers a remote work environment with a focus on innovation and teamwork.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Lead end-to-end implementation activities for growth and strategic healthcare clients, ensuring on-schedule, within-scope deployments.
Serve as primary implementation contact, facilitating stakeholder meetings and maintaining alignment throughout the implementation lifecycle.
Develop project plans, lead payer enrollment workstreams, and conduct business reviews to tailor implementations to client needs.
They provide healthcare technology solutions to large organizations. The company fosters a collaborative, fast-paced culture centered on innovation and continuous learning.
Lead health-system implementations from sales handoff through go-live and sustained adoption.
Drive frontline adoption by understanding nurse managers' workflows and removing barriers.
Build executive relationships and demonstrate measurable customer outcomes.
The Health Management Academy brings together health system leaders and innovators to address healthcare challenges. The company offers a dynamic, member-centric, and collaborative culture with significant opportunities for employees.
Own end-to-end implementation, account management, and customer success for partner accounts, driving measurable outcomes.
Lead internal implementation efforts cross-functionally with Product, Marketing, and Clinical Operations.
Deliver quarterly business reviews (QBRs) to reinforce value and drive account growth.
Oshi Health is a virtual digestive health practice transforming GI care with compassionate, multidisciplinary care and innovative technology. The company is remote-first, mission-driven, and growing, offering a dynamic work environment focused on improving patient lives.