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USA

  • Cultivates customer relationships and manages service delivery to increase utilization of GHX solutions.
  • Monitors quality metrics, develops re-engagement campaigns, and leads implementations for new customers.
  • Mentors team members, resolves technical issues, and coordinates launch schedules with cross-functional teams.

Microsoft Office Account Management Project Management Customer Service Problem Solving

20 jobs similar to Delivery Manager II

Jobs ranked by similarity.

US

  • Lead and manage client engagements for the AccessGenius platform, ensuring solutions meet quality and regulatory standards.
  • Mentor and coach team members while proactively identifying business development opportunities.
  • Serve as key client contact, managing project delivery from concept to launch and ensuring satisfaction.

Precision Medicine Group is a healthcare consulting and services firm specializing in pharmaceutical cost and coverage solutions. They foster a collaborative culture focused on client delivery and innovation, with a team of consultants and analysts supporting top healthcare leaders.

United States

  • Manage communications with team members and assist Client Services team in developing new business initiatives and organic growth within accounts.
  • Coordinate pitch presentations, lead point of contact for assigned projects, and ensure project profitability and client deliverables.
  • Drive daily project activities, manage scope changes, facilitate medical-legal-regulatory review, and contribute to client proposals and budgets.

Precision AQ is a leading payer marketing agency that supports global pharmaceutical and life sciences clients in achieving commercial excellence. They are a growing agency with a team-driven environment, offering opportunities for external training, mentorship, and cross-functional projects.

$70,000–$140,000/yr
US Unlimited PTO

  • Manage and grow customer relationships, serving as the primary point of contact and advocate between customers and internal teams.
  • Conduct regular business reviews to align customer strategic objectives with Insurity's products and services.
  • Monitor customer satisfaction and usage patterns to proactively address churn risk and identify upsell opportunities.

Insurity empowers insurance organizations with configurable, cloud-native insurance software. As the largest cloud-based provider for the P&C market, they are trusted by top carriers and brokers, with an award-winning onboarding and a culture fostering innovation and teamwork.

Global 10w PTO

  • Own the portfolio as the single project manager across all managed services accounts, managing entitlements and flagging risks.
  • Run the delivery rhythm including ticket intake, triage, prioritization, and SLA enforcement with root-cause analysis.
  • Build the operating model, lead the team, and bridge with Product, Engineering, and Customer Success.

Certa is the AI-first third-party operating system for enterprises to manage vendor risk, compliance, and ESG. We've processed over 10 million entities for 100,000+ users across 120+ countries, backed by top venture firms.

  • Lead and drive client implementation projects from start to finish.
  • Partner with cross-functional teams to ensure client requirements are met.
  • Establish client relationships and communicate project status to stakeholders.

AffirmedRx is a pharmacy benefit management company on a mission to improve healthcare outcomes by bringing clarity and integrity. They are committed to transparency and clinical approaches, with a culture of trust and doing what's right.

Global

  • Serve as the primary project manager to customers while coordinating multiple simultaneous implementations.
  • Foster strong relationships with customers, acting as a trusted advisor throughout the project lifecycle.
  • Work collaboratively with customers and internal teams to define project objectives and scope.

SwiftConnect provides best-of-breed SaaS integration solutions for access control and enterprise-level customers. The company has a collaborative culture and focuses on customer satisfaction.

Canada

  • Define and govern project implementation methodology, quality standards, and continuous improvement for delivered projects.
  • Oversee account projects from managerial perspective and personally manage projects as an individual contributor.
  • Serve as an escalation point for customers and drive long-term customer satisfaction.

NICE software products are used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an innovation powerhouse in AI, cloud, and digital, consistently recognized as a market leader.

$65,000–$80,000/yr
US

  • Act as the primary customer liaison for field projects, ensuring clear communication and transparency throughout the project lifecycle.
  • Coordinate with Sales, Customer Success, and technical teams to align on account strategy and support timely project execution.
  • Produce customer-facing reports summarizing project status, milestones, risks, and progress updates across multiple workstreams.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It is a fast-growing organization with a collaborative, mission-driven team culture focused on sustainability and positive environmental change.

Global

  • Lead successful delivery of MiraCloud implementation programs ensuring client satisfaction, operational excellence, and profitability.
  • Establish, scale, and improve project management practices, delivery governance, and implementation standards.
  • Manage, coach, and develop Project Managers while fostering a culture of accountability and continuous improvement.

Miratech is a global IT services and consulting company supporting digital transformation for large enterprises. With nearly 1000 professionals and a 25% annual growth rate, it fosters a culture of Relentless Performance and high success rates.

$122,000–$196,600/yr
Global

  • Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
  • Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
  • Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.

$120,000–$140,000/yr
US Unlimited PTO

  • Develop and maintain strong relationships with customers to ensure high satisfaction and successful outcomes.
  • Oversee planning, execution, and delivery of projects within deadlines, budget, and quality standards.
  • Collaborate cross-functionally to align goals and drive successful implementation of customer solutions.

BioIntelliSense is helping to decode human physiology and pioneer a new standard of proactive monitoring to improve healthcare outcomes and save lives. We’re a remote-first, lean start-up environment and our global BioTeam colleagues are growth-oriented, collaborative and passionate about our mission and the future of BioIntelliSense.

US Unlimited PTO 12w maternity 12w paternity

  • Lead remote software implementation projects from kickoff through successful go-live, managing customer activities, schedules, and deliverables.
  • Conduct discovery sessions, configure the FieldConnect platform, and coordinate ERP integration, testing, and production readiness.
  • Deliver train-the-trainer sessions, develop customer training materials, and drive customer adoption for a successful launch.

Cordance is a holding company that acquires and grows vertically focused B2B SaaS companies through long-term tactical and financial guidance. They are a team of experienced operators and subject-matter experts passionate about software and building businesses.

US

  • Serve as the primary post-implementation relationship owner for a portfolio of Microvellum and INNERGY Engineering customers.
  • Drive customer adoption through strategic business reviews, success planning, and proactive engagement.
  • Partner with Technical Support and Professional Services to coordinate issue resolution and advocate for customer needs.

INNERGY is transforming the woodworking industry with purpose-built, cloud-based ERP software designed exclusively for custom manufacturers. Founded in 2016, we are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving meaningful, real-world problems.

Canada

  • Drive strategic growth and market penetration for ServiceNow solutions in Canada.
  • Lead and mentor a team of professionals to achieve regional revenue targets.
  • Cultivate strong customer relationships and ensure high-quality solution delivery.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.

$140,000–$200,000/yr
US Unlimited PTO

  • Build strong relationships with customers and drive product adoption to ensure satisfaction and retention.
  • Develop mutual value plans and identify expansion opportunities with Account Management partners.
  • Proactively identify account risks and collaborate with internal teams to optimize implementations.

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. We are committed to building breakthrough software with a spark of magic, and we have put intentional focus on creating equitable workspaces for each of our employees.

US

  • Build and maintain strong customer relationships through regular engagement and communication.
  • Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
  • Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.

$65,000–$91,000/yr
US 3w PTO

  • Establish and maintain ongoing relationships with assigned MCG customers.
  • Conduct regular business reviews and customer outreach in accordance with policy.
  • Research and troubleshoot customer issues, engaging internal resources as needed.

MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of physicians and technical experts and are part of Hearst, with over 100 years of experience.

US 24w maternity 24w paternity

  • Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
  • Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
  • Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.

Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.

US

  • Act as the voice of the customer, building trusted relationships and driving account growth through proactive service delivery.
  • Manage complex client relationships, de-escalate sensitive situations, and communicate resource needs and escalations.
  • Support planning and roadmap activities, document business objectives, and promote Quisitive solutions to grow revenue.

Quisitive is a global Microsoft partner specializing in cloud transformation, data strategy, cybersecurity, and agentic AI. With significant growth since 2016, the team has expanded across the US, Canada, and India, operating with a culture that values craftsmanship, open collaboration, and technical expertise.

$99,500–$128,500/yr
US

  • Manage a portfolio of public-sector customers and serve as their primary strategic partner.
  • Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
  • Build strong relationships with benefits leaders, HR teams, and executive stakeholders to improve population health.

Virta Health is on a mission to reverse metabolic disease in one billion people by combining technology, personalized nutrition, and virtual care. With over $350 million in funding from top-tier investors, the company partners with major health plans and employers to help employees restore their health.