Drive timely project execution and closure for invoicing and revenue recognition per the revenue forecast.
Manage end-to-end delivery of customer projects, including scope, time, cost, quality, and risk management.
Act as a single point of contact and trusted advisor for assigned customers, building effective stakeholder relationships.
NICE Ltd. provides software products used by 25,000+ global businesses, including 85 of the Fortune 100, to deliver customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NICE is an equal opportunity employer fostering an innovative and inclusive culture.
Manage high‑visibility software and AI/GenAI projects, ensuring delivery aligns with scope, timelines, and customer expectations.
Provide clear, consistent communication with executive leadership, drive ownership and accountability, and manage escalations with professionalism and urgency.
Mentor project managers and advance best practices across the PMO while navigating shifting priorities to meet evolving business and customer needs.
NICE software products help 25,000+ global businesses deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, we foster a fast‑paced, collaborative, and creative culture where innovation and growth are constant.
Identify friction across the customer journey and translate it into measurable CX programs.
Own end-to-end project management for enterprise customer deployments, driving onboarding and time-to-value.
Build and scale cross-functional programs with clear owners, metrics, and business impact.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring. With a team of 350+ employees and backing from top investors like Accel and Elevation, they serve 3,000+ customers across 75+ countries.
Serve as a non-technical Program Manager driving execution, readiness, and validation for complex customer experience initiatives.
Own and manage integrated workback plans, UAT programs, and phased rollouts with cross-functional teams.
Coordinate readiness activities, stakeholder communication, and executive reporting to ensure successful program delivery.
Blueprint is a technology solutions firm that helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams. They are headquartered in Bellevue, Washington, with a strong presence across the U.S., and their team is bold, smart, agile, and fun.
You'll own concurrent deployment projects independently through the full lifecycle, from kickoff to go-live.
You'll manage customer relationships and act as the primary escalation point for assigned accounts.
You'll coordinate all deployment workstreams including site surveys, vendor scheduling, and logistics tracking.
RetailNext provides data-driven analytics and optimization solutions for retail stores, shopping centers, and other physical locations. They are a growing technology company with a team-oriented culture focused on customer success and operational excellence.
Own the end-to-end implementation lifecycle for partner programs from requirements gathering through launch.
Work closely with Engineering, Product, Design, and Customer Success Managers to coordinate delivery.
Serve as the primary day-to-day partner contact during implementation projects and track project health proactively.
Sure provides innovative insurance programs that real customers interact with every day. The company is a growing SaaS platform environment working with top brands and carriers.
Engage with customers through regular calls, business reviews, and daily needs to build long-term strategic partnerships.
Monitor adoption metrics, create success plans, and manage escalations to ensure customers utilize the full Axon platform.
Develop deep product knowledge and share industry best practices to help customers achieve operational goals.
Axon is a technology company focused on public safety, providing devices and cloud software to protect life. They aim to be a force for good with a fast-paced and meaningful work culture.
Own end-to-end client deployment execution from kickoff through go-live and post-launch transition.
Develop and lead integrated Deployment and Change Management plans aligned to client business needs.
Serve as the primary client-facing deployment owner during onboarding, building trusted relationships quickly.
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We combined with GfK in 2023 and operate in 100+ markets, covering more than 90% of the world’s population.
Lead Customer Success projects and team development, ensuring effective delivery of objectives and outcomes.
Define, implement, and continuously improve customer lifecycle processes and engagement touchpoints.
Manage key customer relationships, drive product adoption, and act as escalation point for complex situations.
Everway creates technology that helps everyone understand and be understood, building a more neuroinclusive world. With over 800 employees across North America, UK, Europe, Australia, and New Zealand, they offer a purposeful, fast-moving career with a culture that values curiosity, courage, and commitment.
Translate abstract business needs into actionable requirements through end-to-end discovery.
Cultivate deep partnerships across Global Operations for project scalability and readiness.
Drive project momentum by maintaining accountability for timelines and mitigating risks.
Twilio shapes the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company embraces a remote-first work culture with a strong focus on connection and global inclusion.
Support the Engagement Manager in planning and executing customer onboarding and implementation projects.
Own project timelines, task boards, and status reporting across multiple concurrent engagements.
Coordinate between internal teams and external stakeholders to ensure smooth delivery.
Nanonets builds AI agents that automate complex business processes like accounts payable and order management. They are a fast-growing company that values accuracy and efficiency, serving global enterprises.
Manage a large portfolio of customers, driving retention, product adoption, and satisfaction through proactive engagement and data-driven insights.
Serve as a trusted advisor, developing scalable playbooks and programs to help customers achieve their goals and maximize ROI.
Collaborate cross-functionally with Sales, Product, and Support to champion the voice of the customer and manage renewals.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. With over 10,000 customers and processing over 110M transactions annually, we are a growing company that values diversity and innovation.
Lead end-to-end program management of key strategic initiatives across the Customer Excellence organization.
Facilitate cross-functional alignment and executive communications to ensure initiative visibility and accountability.
Establish and continuously improve PMO standards, tools, and processes to optimize execution across the CE portfolio.
Smartsheet is a tech company that empowers teams to manage projects, automate workflows, and build solutions using no-code tools. With over 20 years of history, they foster a culture of innovation and inclusivity, and are now focusing on integrating AI agents to enhance collaboration.
Lead end-to-end project delivery for new contracts, customer onboarding, and renewals, ensuring cross-functional alignment.
Own customer and group analytics, including performance dashboards and KPI reporting, to support data-driven decisions.
Drive pricing governance and implementation management to ensure seamless customer experiences and operational excellence.
Avantor is a leading global provider of mission-critical products and services to customers in biopharma, healthcare, education & government, and advanced technologies industries. With a global team of over 14,000 associates, we serve more than 225,000 customer locations in over 180 countries, fostering a diverse and inclusive culture.
Orchestrate branch-by-branch rollouts, manage KPIs, and keep deployments on track.
Build deep relationships with customer stakeholders and map use cases before and during deployment.
Become the product expert, run demos, and feed field insights back to product and engineering.
Airwave provides AI-powered smart glasses for industrial field-service technicians, helping them work more efficiently. The company is a fast-growing startup with a culture of ownership, deep customer focus, and continuous improvement.
Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan and driving execution.
Align multi-party teams on goals, outcomes, and ways of working, ensuring shared accountability and focus.
Proactively identify and mitigate risks, own stakeholder communication, and drive scope change control to protect delivery commitments.
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex business processes. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda offers a fully remote, global culture and has been named a Great Place to Work and GP Bullhound's Top 100 Next Unicorn.
Oversee strategic customers throughout their implementation journeys.
Partner with account executives and solution engineering to scope and price services.
Project manage implementation programs for our largest customers.
AcuityMD is a software and data platform accelerating access to medical technologies. Backed by Benchmark, Redpoint, and Ajax Health, the company helps MedTech companies improve patient care.
Lead, coach, and develop a team of Project Managers and Senior Project Managers for enterprise healthcare technology implementations.
Own delivery outcomes across your team’s portfolio, ensuring projects are delivered on time, within scope, and within budget.
Partner cross-functionally with Delivery, Customer Success, Product, Technology and Operations to align priorities and optimize team utilization.
HealthEdge is a healthcare technology company delivering enterprise software solutions for healthcare. It operates with a remote-first policy and fosters a culture of accountability, transparency, and customer-focused execution.
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience, growing quickly with a tight-knit culture based on the 'outward mindset' philosophy emphasizing empathy and mutual respect.
Act as an advocate for customers, overseeing a portfolio to drive adoption and business outcomes.
Ensure customers use the latest product version and create success stories.
Guide teams to resolve escalated client issues quickly.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture with a focus on collaboration and innovation.