Customer Success Manager

Airwave

Remote regions

US

Salary range

$100,000–$120,000/yr

Benefits

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What You'll Own:

  • Orchestrate the rollout across branches, milestones, and stakeholders.
  • Run the operational engine: onboarding, scheduling, ride-alongs.
  • Build the playbook that sharpens every deployment.

Background:

  • Customer-facing experience in field-service or industrial enterprise software.
  • AI-forward mindset and ability to learn products deeply and fast.
  • Presence with senior operators and ability to drive outcomes in messy environments.

Compensation:

  • Base salary of $100,000 - $120,000 per year.
  • Opportunity to shape the role and build the team's deployment playbook.
  • Direct impact on product direction and company growth.

Airwave

Airwave provides AI-powered smart glasses for industrial field-service technicians, helping them work more efficiently. The company is a fast-growing startup with a culture of ownership, deep customer focus, and continuous improvement.

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