Oversees timely and on-budget delivery of solutions to meet customer's desired results.
Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
Mentors team members and promotes customer agreement on proposed solutions.
ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.
Manage end-to-end delivery of projects, ensuring on-time and on-budget results using ServiceNow's NowCreate methodology.
Lead the delivery team, collaborate with partners, and handle governance, risk, and financials.
Serve as the single point of contact for customer collaboration and mentor team members to achieve engagement goals.
ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. With a focus on AI-native culture, the company fosters an environment where technology and talent are unstoppable together.
Serve as the primary owner of customer relationships post-implementation, driving retention and satisfaction through strategic partnership and proactive service management.
Oversee service delivery against SLAs and KPIs, coordinate escalations, and identify expansion opportunities in partnership with Sales.
Track customer health and success metrics, leveraging data to drive continuous improvement and scalable processes.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, helping customers maximize revenue and streamline operations. The company is trusted by over 150 leading companies globally and focuses on innovation and customer success.
Own end-to-end technical relationships with enterprise customers, translating business challenges into high-impact AI solutions.
Serve as primary technical point of contact across 5-8 customer engagements simultaneously, driving adoption and outcomes.
Design and build integrations between the Moveworks Platform and enterprise systems like ServiceNow, Workday, Okta, and Jira.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Partner with engineers, product managers, and customers to deliver AI solutions for mission-critical challenges.
Manage large-scale, cross-functional AI software development builds on condensed timelines.
Drive process improvements, create documentation, and automate operational tasks to enhance delivery.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. With a culture of innovation and over 20,000 employees, they foster an AI-native environment where technology and talent thrive.
Drive post-sales transformation by aligning ServiceNow capabilities to customer business outcomes and multi-year roadmaps.
Build deep trust with C-suite stakeholders across IT, Operations, HR, and Security as the primary customer executive relationship holder.
Identify and close adoption gaps, manage renewal risk, and uncover expansion opportunities through platform value realization.
ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter and faster.
Drive platform adoption and customer outcomes through technical architecture and governance.
Design solutions for ServiceNow implementations, ensuring leading practices for instance strategy and integrations.
Guide customers and teams through the full lifecycle of platform architecture and delivery.
ServiceNow provides an AI control tower for business reinvention, integrating AI, data, and workflows to help organizations work smarter. It serves 85% of the Fortune 500 and has a global workforce focused on innovation and AI-native culture.
Lead co-sell and co-delivery efforts with partners to drive new business in the US Public Sector.
Develop joint go-to-market territory plans with Field Sales and Solution Sales teams.
Manage partner capacity, competency, and customer success to accelerate account growth.
ServiceNow provides an AI platform that automates workflows for businesses. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent work together.
Design and implement client success plans tailored to individual clients, including challenges, goals, and objectives.
Serve as the main point of contact for clients, addressing concerns and ensuring smooth communication.
Provide detailed reporting to clients on service usage and effectiveness, identifying opportunities for improvement.
NRI provides managed solutions and recommendations to improve current solutions. They foster a highly collaborative, results-oriented, dynamic, and extremely positive environment where employees can challenge their skills and work with large, sophisticated, and progressive clients.
Drive customer success by guiding enterprise clients in leveraging Cognigy's AI technology to maximize investment value.
Identify customer needs, coordinate solutions, and track success metrics to minimize churn and enhance adoption.
Craft tailored engagement plans and sales proposals, collaborating with sales and technical teams to build long-term loyalty.
NICE delivers AI-powered customer experience solutions for global enterprises. With over 8,500 employees across 30+ countries, the company is an innovation powerhouse in AI, cloud, and digital, managing over 120 million customer interactions daily.
Lead a team of technical consultants and project managers for Zscaler solution deployments in the AMS Central Region.
Manage cross-functional relationships across Sales, Customer Success, Product Management, and Support.
Drive operational excellence through process improvement, tooling, and effective KPI management.
Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. With the world's largest security data lake powering its cloud-native Zero Trust Exchange platform, the company fosters a culture of execution centered on customer obsession, collaboration, and accountability.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Lead and develop a team of Customer Success Managers.
Ensure customers operationalize NodeZero across their environments and workflows.
Engage directly with executive stakeholders to align on goals and long-term value.
Horizon3.ai is a cybersecurity company that enables organizations to proactively find and fix exploitable attack vectors. They are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners.
Onboard corporate clients by managing account setup, configuring structures, and ensuring smooth launches.
Act as primary client relationship orchestrator, driving cross-functional collaboration and contract renewals.
Identify upsell opportunities and provide consultative solutions to maximize account growth.
Sharebite is a food ordering platform for companies to feed employees while fighting food insecurity through meal donations. The company has donated over 15 million meals and has been recognized by Inc. Magazine, Fast Company, and Inc 5000.
Lead the AI Services practice, owning vision, strategy, and P&L for revenue-generating AI-powered ITSM solutions.
Serve as executive-level AI advisor to clients, engaging C-suite to assess maturity and co-create AI-driven ITSM roadmaps.
Oversee architecture and delivery of ServiceNow AI solutions, including Now Assist, Virtual Agent, and Predictive Intelligence, ensuring best-practice implementation.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With over $200 million in annual revenue and team members globally, Toptal is the world's largest fully remote workforce, fostering innovation, social interaction, and fun.
Own a portfolio of mid-market accounts end-to-end, from onboarding through renewal and expansion, staying close to customer goals.
Run a smart, efficient book of business using AI tools to draft communications, summarise account health, and spot patterns across your portfolio.
Drive adoption with intent by understanding how different teams use Dovetail and connecting that to customer goals.
Dovetail is the Customer Intelligence Platform that unifies fragmented feedback into an AI-powered intelligence layer. Founded in 2017, we are a team of 100+ across offices in Sydney and San Francisco, working with thousands of teams from Fortune 500 companies to innovative startups.
Work with large and small enterprises in the hardware space building AI agents on digital and voice channels.
Collaborate closely with customers to set them up for success and empower the sales team.
Create and manage documentation, stay up to date with product features, and teach customers to use Mavenoid.
Mavenoid is the Intelligent Support Platform for products and devices, providing manufacturers and sellers with best-in-class customer support through AI agents. We are a remote-first company operating globally with team members across Sweden, the UK, the US, and more, having raised Series B and still small enough for each person to have a big impact.
Own the entire customer journey from implementation through renewal, driving adoption and value realization.
Partner with customers to turn mentorship goals into measurable business outcomes.
Collaborate with Account Management and product teams to reduce churn and generate referrals.
Together is a mentorship software provider helping organizations build impactful programs at scale. It is part of Absorb Software, backed by strong investment and a passionate team.
Own customer onboarding and renewal, driving adoption and measurable value for legal teams.
Monitor usage, identify blockers, and help integrate AI into daily legal workflows.
Build trusted relationships with executive stakeholders and translate feedback into product insights.
GC AI is the fastest-growing legal AI platform for in-house legal teams, building the future of legal work. With over 1,700 companies using the platform, including 150+ public companies, and a $60 million Series B, the company has a high-performing, ownership-driven culture.
Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
Execute Global People Product-aligned processes with a focus on enhancing the employee experience.
ServiceNow, founded in 2004, provides AI-enhanced technology. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.