Source Job

Europe

  • Oversees timely and on-budget delivery of solutions to meet customer's desired results.
  • Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
  • Mentors team members and promotes customer agreement on proposed solutions.

AI Governance Risk Management Collaboration Stakeholder Management

20 jobs similar to Principle Engagement Manager

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$148,400–$259,700/yr
North America Canada

  • Act as an advocate for our customers to help them achieve business outcomes.
  • Foster greater adoption and usage of ServiceNow products through prescriptive guidance.
  • Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

ServiceNow is an AI control tower for business reinvention. Our AI platform brings together AI, data, and workflow, helping 85% of the Fortune 500 work smarter and faster. We're building an AI-native culture where technology and talent are unstoppable together.

North America

  • Translate organizational priorities into near-term delivery commitments and long-term capability investments.
  • Drive on-time, high-quality delivery across a complex cross-functional program.
  • Build and sustain strong working relationships across Customer Success Managers, Engineering, Design, and Architecture.

ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500 work smarter, faster, and better. They're building an AI-native culture where technology and talent are unstoppable together, and they're just getting started.

$172,600–$219,820/yr
North America Canada

  • Provide strategic leadership and partnership to clients, serving as the relationship manager between customers and ServiceNow.
  • Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams.
  • Oversee growth of global accounts, including development and deployment of worldwide resources.

ServiceNow is an AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

US

  • Drive multi-workstream programs delivering enterprise data and AI platforms and measurable business outcomes.
  • Serve as the primary client-facing lead for project planning, delivery, risk management, and communication.
  • Own program governance, including consolidated status reporting, issue/risk escalation, and stakeholder engagement.

Aimpoint Digital is a premier analytics consulting firm with a mission to drive business value for clients through expertise in data strategy, data analytics, decision sciences, and data engineering and infrastructure. They're a dynamic team committed to solving our clients' most critical business challenges in partnership with the industry’s most innovative cloud and data technology providers.

US

  • Manage delivery of software and AI-enabled projects under guidance of senior project managers.
  • Maintain project plans, schedules, RAID logs, and delivery documentation.
  • Track project progress, risks, and dependencies and escalate as needed.

NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. With over 8,500 employees across 30+ countries, NICE is consistently recognized as the market leader in its domains, excelling in AI, cloud and digital.

Europe

  • Engage with senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
  • Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements.
  • Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.

US Latin America

  • Lead collaboration between business areas and the aligned enterprise tech team, ensuring alignment between changing ways of working and tech/AI enabled automation and agentic solutions.
  • Collaborate with functional leaders and the enterprise tech team on the roadmap and measurement of impact/benefits, adoption, and enablement.
  • Navigate complex cross-functional dependencies to keep the engine moving, holding engineering, enterprise applications, and business teams accountable for hitting milestones and delivering measurable ROI on initiatives.

G-P provides a SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. They foster a flexible, innovative environment where every contribution is valued, assisting organizations in building exceptional global teams.

Asia

  • Lead strategic post-sales customer engagements to drive adoption and long-term value realization.
  • Build and maintain trusted relationships with C-level stakeholders, acting as a strategic advisor.
  • Drive customer adoption of ServiceNow solutions, including AI-enabled capabilities.

An enterprise client is seeking a Customer Success Executive to lead strategic post-sales initiatives for high-value ServiceNow customers across large-scale digital transformation programs. This is a long-term engagement with structured deliverables, exposure to enterprise-scale environments, and the opportunity to contribute to transformational initiatives across the region.

North America Canada

  • Lead large-scale enterprise transformation projects from initiation through successful delivery.
  • Manage engagement governance, timelines, scope, risks, issues, change management, resourcing, reporting, and program financials.
  • Execute projects using ServiceNow leading practices and the Now Create methodology in collaboration with customer teams and delivery partners.

ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture where technology and talent are unstoppable together.

$179,000–$210,000/yr
US

  • Architect and drive Change Management Strategy for complex enterprise implementations.
  • Serve as the trusted advisor to C-level and senior leadership.
  • Lead the entire implementation lifecycle from discovery and design to rollout.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system. Gong has more than 5,000 companies around the world and is built on ambitious goals, and passionate people.

$176,000–$221,000/yr
US

  • Manage multiple concurrent programs of varying size and complexity, ensuring delivery aligns with a strict Program Playbook to realize targeted outcomes.
  • Establish execution rhythms and rituals to force decisions, remove blockers, and clarify ownership while acting as an information radiator to communicate health and risks to leadership.
  • Integrate AI and agentic workflows into program management, adapting traditional methods to govern the unpredictability of AI-driven development and automate key processes.

G-P provides a SaaS-based Global Employment Platform that enables clients to hire and manage employees in over 180 countries quickly without setting up local entities. The company is a remote-first organization that fosters a culture of innovation and values each team member's contribution to breaking down global business barriers.

US

  • Understand real security workflows across threat modeling, privacy, and vendor risk.
  • Integrate Clearly AI into those workflows alongside Jira, ServiceNow, Confluence, and GitHub.
  • Drive disciplined implementation from contract to production.

Clearly AI automates the most painful bottleneck in the enterprise: security and privacy reviews. We help security teams complete high-quality threat models, privacy impact assessments, and vendor risk evaluations in minutes instead of weeks. We are early and deeply technical, backed by Y Combinator and live with Fortune 500s and global brands.

$115,000–$186,000/yr
US

  • Innovate operational processes based on evolving business requirements.
  • Identify opportunities to integrate AI tools and methodologies into our program management workflows.
  • Connect the dots between different teams and cross-functional groups in a matrixed organization.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. They aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Europe Middle East Africa

  • Responsible for customers establishing a technical foundation in the ServiceNow Platform and designing solutions that deliver outcomes.
  • Guides ServiceNow, partner and customer employees on the engagement team to provide a solution designed for long-term success.
  • Works with the customer across executive, platform owner, enterprise architects, and development teams during implementation of solutions.

ServiceNow is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work by connecting people, systems, and processes and serve over 8,100 customers, including 85% of the Fortune 500®.

$105,200–$147,950/yr

  • Define and manage the AI product roadmap across business domains.
  • Partner with business, IT, and data teams to deliver scalable solutions.
  • Ensure AI use cases and solutions align with NIST AI Risk Management Framework principles.

Horace Mann was founded in 1945 by two teachers, providing quality, affordable auto insurance for teachers. They have broadened their mission to helping all educators protect what they have today and prepare for a successful tomorrow, serving more than 4,100 school districts nationwide.

APAC

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

ServiceNow helps companies automate tedious tasks and focus on meaningful work. They are the AI control tower for business reinvention, helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture.

North America Canada

  • Build and nurture productive partnerships with Centers of Excellence, HR Business Partners, employees, and managers.
  • Effectively prioritize and manage Tier 1 and 2 HR cases across time zones and teams to ensure SLA adherence.
  • Execute Global People Product-aligned processes with a focus on enhancing the employee experience.

ServiceNow, founded in 2004, provides AI-enhanced technology. It is a global market leader with over 8,100 customers, including 85% of the Fortune 500, connecting people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

North America Canada

  • Act as an expert across an assigned term of contracts, typically engaged in ServiceNow’s largest most strategically important accounts, providing architectural guidance, technical governance, and best practices.
  • Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy.
  • Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution.

ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone.

APAC

  • Design, build, and operate production-grade agentic AI systems embedded across ServiceNow's platform.
  • Build agents that leverage ServiceNow's data layer to make decisions with context no frontier model has on its own.
  • Own the guardrails: observability, human-in-the-loop controls, and compliance infrastructure that make autonomous systems safe to deploy at scale.

ServiceNow is an AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

LATAM

  • Own end-to-end delivery of customer engagements.
  • Serve as primary contact; build strong relationships.
  • Lead implementation from mobilization through deployment.

Coupa empowers businesses with its AI and spend management platform. They have a global network and a collaborative culture, focusing on transparency and excellence.