Supports territory strategy and planning to improve vertical agreement, account use case targeting and execution
Support customers to envision the value of a digital transformation and support development of strategy
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
ServiceNow began in San Diego, California in 2004. ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.
Act as an advocate for our customers to help them achieve business outcomes.
Foster greater adoption and usage of ServiceNow products through prescriptive guidance.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together AI, data, and workflow, helping 85% of the Fortune 500 work smarter and faster. We're building an AI-native culture where technology and talent are unstoppable together.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
ServiceNow helps companies automate tedious tasks and focus on meaningful work. They are the AI control tower for business reinvention, helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture.
Oversees timely and on-budget delivery of solutions to meet customer's desired results.
Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
Mentors team members and promotes customer agreement on proposed solutions.
ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.
Provide strategic leadership and partnership to clients, serving as the relationship manager between customers and ServiceNow.
Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams.
Oversee growth of global accounts, including development and deployment of worldwide resources.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Identify and prioritize high-impact AI use cases across Customer Office teams, aligning initiatives with business priorities.
Design and implement AI-driven workflows and agentic solutions across the tech stack, embedding AI into core processes.
Build and scale automation and intelligence layers on top of Salesforce and GTM stack, leveraging LLMs and modern AI tools.
Saviynt's AI-powered identity platform manages and governs human and non-human access to applications, data, and business processes, helping customers safeguard digital assets and drive efficiency. They are recognized as a leader in identity security, empowering Fortune 500 companies and government institutions with tremendous growth and learning opportunities.
Define and maintain the overall ServiceNow platform architecture and roadmap.
Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.
ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.
Define and evolve a practical support operations roadmap aligned to company priorities.
Own the structure and ongoing optimization of Salesforce Service Cloud.
Build reporting that provides visibility into support demand, trends and product pain points.
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators. They have helped over 150 customers maximize revenue, streamline operations, and maintain compliance. They are located across more than 120 countries.
Work with business teams to understand key cross-functional operational workflows.
Own and execute the product roadmap for the Field Enablement workstream.
Act as the primary product authority for Salesforce Service Cloud implementation.
Aledade, a public benefit corporation, empowers independent primary care. They were founded in 2014 and have become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.
Responsible for customers establishing a technical foundation in the ServiceNow Platform and designing solutions that deliver outcomes.
Guides ServiceNow, partner and customer employees on the engagement team to provide a solution designed for long-term success.
Works with the customer across executive, platform owner, enterprise architects, and development teams during implementation of solutions.
ServiceNow is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work by connecting people, systems, and processes and serve over 8,100 customers, including 85% of the Fortune 500®.
Translate organizational priorities into near-term delivery commitments and long-term capability investments.
Drive on-time, high-quality delivery across a complex cross-functional program.
Build and sustain strong working relationships across Customer Success Managers, Engineering, Design, and Architecture.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500 work smarter, faster, and better. They're building an AI-native culture where technology and talent are unstoppable together, and they're just getting started.
Act as an expert across an assigned term of contracts, typically engaged in ServiceNow’s largest most strategically important accounts, providing architectural guidance, technical governance, and best practices.
Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy.
Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone.
Serve as a trusted advisor for existing customers by identifying opportunities to improve infrastructure, security, collaboration, and IT operations.
Generate new opportunities through existing customer relationships, outbound prospecting, referrals, networking, marketing campaigns, and events.
Conduct discovery meetings to understand customer workflows, operational challenges, infrastructure needs, and business objectives.
CADimensions, Inc. is the premier provider of innovative tools and solutions for the Engineering and Manufacturing community. They partner with industry leaders to offer state-of-the-art CAD software, 3D printing technologies, and comprehensive consulting services.
Engage senior client stakeholders to understand business priorities.
Partner with Sales to qualify opportunities and define pursuit strategy.
Provide thought leadership on Digital Workplace trends and strategies.
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. They provide cloud, AI, digital workplace, logistics and enterprise computing solutions helping clients challenge the status quo and unlock their full potential.
Own the architecture and evolution of the revenue systems stack, including Salesforce Sales Cloud, a modern CPQ solution, and billing integrations.
Build and deploy AI agents for account research, CRM hygiene, post-call follow-ups, and signal-based outbound workflows.
Partner with Sales, Finance, Marketing, Engineering, and Security to translate strategy into technical specifications and oversee data governance and system integrity.
Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives, and deliver software efficiently and on time. They provide insights on what's working and how to build high-performing teams that leverage AI correctly, with a culture focused on fun, winning, humility, performance-driven attitudes, and teamwork.
Design and implement CRM architecture improvements, including custom objects and automation, to increase efficiency across Growth and Customer Success organizations.
Define systems integration roadmaps and own contract lifecycle management, scaling operations from off-season to high-volume peak-season contracting.
Build forecasting infrastructure, manage dashboards, and extend CRM architecture to support post-sale customer success operations and reporting.
Pearl Health empowers primary care providers, health systems, and physician-led networks to succeed in value-based care with technology, financial tools, and expert services. The company, founded in 2020 and backed by premier investors, partners with thousands of providers across 44 states.
Lead strategic post-sales customer engagements to drive adoption and long-term value realization.
Build and maintain trusted relationships with C-level stakeholders, acting as a strategic advisor.
Drive customer adoption of ServiceNow solutions, including AI-enabled capabilities.
An enterprise client is seeking a Customer Success Executive to lead strategic post-sales initiatives for high-value ServiceNow customers across large-scale digital transformation programs. This is a long-term engagement with structured deliverables, exposure to enterprise-scale environments, and the opportunity to contribute to transformational initiatives across the region.
Drive the improvement and evolution of business operations by understanding the company's continuously changing needs.
Coordinate and facilitate cross-functional stakeholders in analyzing business processes and recommending solutions.
Manage communication and status updates of inflight work and initiatives to keep business stakeholders informed.
symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows. They are a remote-first company with employees working across the United States, India, and the Netherlands and they value teamwork, championing customers, and leading through equality and integrity.