Understand the Problem Space:

Work with business teams to understand key cross-functional operational workflows.
Perform current state assessments.
Identify gaps to address, particularly in field-facing and customer service contexts.

Drive Strategy and Propose Cross-functional Solutions:

Own and execute the product roadmap for the Field Enablement workstream.
Distill product strategies into actionable concepts, timelines, and projects.

Salesforce & Agentic Leadership:

Act as the primary product authority for Salesforce Service Cloud implementation.
Drive the vision and delivery of Agentic AI and automation within Salesforce.

Aledade

Aledade, a public benefit corporation, empowers independent primary care. They were founded in 2014 and have become the largest network of independent primary care in the country, with a collaborative, inclusive, and remote-first culture.

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