Act as an expert across an assigned term of contracts, typically engaged in ServiceNow’s largest most strategically important accounts, providing architectural guidance, technical governance, and best practices.
Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with business strategy.
Actively collaborate with GTM, Delivery, and other joint teams to bridge the gap between sales, solutioning, and execution.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work, with a purpose to make the world work better for everyone.
Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
ServiceNow is an AI platform company providing solutions to automate tedious tasks. With 85% of the Fortune 500® as customers, they're building an AI-native culture with technology and talent.
Define and maintain the overall ServiceNow platform architecture and roadmap.
Collaborate with clients and internal stakeholders to gather requirements and design scalable ServiceNow solutions.
Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities and best practices.
ICF is a global consulting and technology services company. They combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future with approximately 9,000 employees.
ServiceNow, founded in 2004, provides AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Oversees timely and on-budget delivery of solutions to meet customer's desired results.
Manages engagement governance, timeline, scope, risk, resourcing, reporting, and financials.
Mentors team members and promotes customer agreement on proposed solutions.
ServiceNow's AI platform brings together diverse AI, data, and workflows, assisting 85% of the Fortune 500® in working smarter. They are cultivating an AI-native culture, blending technology and talent for innovation, and are dedicated to putting AI to work for people.
Engage with senior VP+ stakeholders to understand their short-term and long-term goals and challenges.
Design and architect end-to-end solutions using ServiceNow Industry products that align with business requirements.
Proactively analyze the current state and identify new options for improving ways of working to achieve/exceed business results.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.
Serve as the lead architect for the ServiceNow platform, overseeing its configuration, implementation, and maintenance.
Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business objectives.
Collaborate with stakeholders to identify business needs and ensure alignment with ServiceNow capabilities.
Unit4 is an agile, fast-growing cloud company with over 40 years of heritage, and they are on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They have innovative, self-driving, adaptive, and intuitive software.
Design, architect, and implement scalable HR solutions on the ServiceNow HRSD platform aligned with business objectives.
Utilize strong expertise in HR Case Management, Employee Service Center, Lifecycle Events, and Knowledge Management.
Develop solutions using ServiceNow scripting and integration technologies while adhering to platform architecture and data models.
Nobiq is a technology company focused on digital transformation and enterprise solutions using platforms like ServiceNow. The organization values technical expertise and collaborative methodologies to deliver scalable solutions for its clients.
Lead strategic, complex platform and security-focused opportunities.
Deliver relevant technical product presentations and executive briefings.
Identify and analyze key systems and integration points within the solution landscape.
Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work. Their culture is rooted in integrity, empathy, and shared enthusiasm, tackling big challenges with bold ideas and genuine care.
Own the technical relationship with design partners and prospects, leading discovery and solution design to turn interest into long-term adoption.
Serve as the bridge to Product and Engineering by synthesizing customer signals and workflow gaps to drive the product’s evolution.
Build and maintain demo environments, reference architectures, integration prototypes, and sample code that showcase the product’s credibility.
Upsun is a cloud application platform designed for hybrid teams, where AI agents write and test code, and humans focus on solving critical problems. They are a remote, global workforce committed to open source and an open, welcoming environment, with a team that spans the globe and the experience spectrum.
Lead large-scale enterprise transformation projects from initiation through successful delivery.
Manage engagement governance, timelines, scope, risks, issues, change management, resourcing, reporting, and program financials.
Execute projects using ServiceNow leading practices and the Now Create methodology in collaboration with customer teams and delivery partners.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. ServiceNow is building an AI-native culture where technology and talent are unstoppable together.
Serve as the primary technical partner to SIs and technology partners.
Lead and support technical sales cycles, including solution design, demos, and hands-on POCs.
Design scalable, enterprise-grade architectures leveraging APIs, integrations, and cloud platforms.
Netomi is the leading agentic AI platform for enterprise customer experience, enabling agentic automation at scale across the entire customer journey. Backed by WndrCo, Y Combinator, and Index Ventures, they help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Integrate knowledge of the overarching business strategy when exploring programs and projects within the CTO division.
Design the high-level structure of new technology solutions; identify potential roadblocks.
Anticipate emerging technology and architectural trends and regulatory/risk issues as a basis for recommending large-scale product, technical, functional or operational improvements.
Entersekt is a leader in digital banking fraud prevention and payment security, including mobile authentication, mobile app security, and 3D Secure authentication for issuers, acquirers and payment networks. We offer highly scalable products with a track record of success across multiple continents and protect the digital transactions of over 210 million active users.
Translate organizational priorities into near-term delivery commitments and long-term capability investments.
Drive on-time, high-quality delivery across a complex cross-functional program.
Build and sustain strong working relationships across Customer Success Managers, Engineering, Design, and Architecture.
ServiceNow is the AI control tower for business reinvention. Their AI platform brings together any AI, any data, and any workflow helping 85% of the Fortune 500 work smarter, faster, and better. They're building an AI-native culture where technology and talent are unstoppable together, and they're just getting started.
Act as an advocate for our customers to help them achieve business outcomes.
Foster greater adoption and usage of ServiceNow products through prescriptive guidance.
Bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.
ServiceNow is an AI control tower for business reinvention. Our AI platform brings together AI, data, and workflow, helping 85% of the Fortune 500 work smarter and faster. We're building an AI-native culture where technology and talent are unstoppable together.
Define and enforce a coherent architectural strategy aligned with product vision and long-term platform evolution.
Architect resilient, secure-by-design, auditable systems capable of operating at petabyte-scale enterprise data volumes across global deployments.
Prototype and validate architectural approaches.
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. They are a growing community of over 6500 organizations in regulated industries. Smarsh values diversity, and they believe that providing opportunities for everyone to be their authentic self is key to their success.
Set architectural direction for major client engagements.
Partner with Strategic Principal to shape SOWs.
Provide technical oversight across multiple workstreams.
Liatrio enables real transformation. They help industry-leading enterprises break free from legacy systems and adopt AI that reshapes how teams build, deliver, and thrive at scale.