Role of ServiceNow:
- Translate goals to outcomes into a customer roadmap.
- Translate business information and technical requirements into an architectural blueprint.
- Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform.
Responsibilities:
- Manage technical governance, and a delivery operating model and governance.
- Ensure instance health by working with the engagement team to reduce technical debt.
- Be an active contributor of leading practices and expertise related to the ServiceNow platform.
ServiceNow
ServiceNow is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work by connecting people, systems, and processes and serve over 8,100 customers, including 85% of the Fortune 500®.